Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Always willing to learn new things and show other what I know. Love making my customers feel welcome. Can speak fluent English and Spanish.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Agliolio Italian Bistro & Bar
Wellington, FL
04.2023 - Current
Provided excellent customer service to ensure satisfaction, to the point that people request my service every time they go to the restaurant
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Followed health safety guidelines when preparing and serving food products.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Stayed informed about daily specials, new menu items, promotions.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Be able to give an excellent service both in Spanish and English
Education
Career Certificate Program - Cosmetology
Palm Beach State College
Lake Worth, FL
05-2024
High School Diploma -
Colegio Colombo Británico
Medellin, Colombia
12-2019
Skills
Guest Engagement
Supply Restocking
Table Setting
Bilingual
Professional Appearance
Sales Techniques
Guest Relations Management
Accomplishments
Did hair (styles) and makeup for a runway at miami swim week 2022
Certification
certificate for social makeup by The Makeup Academy in Medellin, Colombia