Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Valentine  Asongalem

Valentine Asongalem

Hyattsville,MD

Summary

Dynamic Customer Service Representative with proven success at Njiforbi Bakery, enhancing customer satisfaction through effective communication and in-depth product knowledge. Skilled in sales techniques and problem-solving, consistently achieving sales quotas while fostering team collaboration. Committed to delivering exceptional service and driving positive customer experiences.

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Njiforbi bakery
Buea, California
01.2023 - 02.2024
  • Monitored customer satisfaction levels through surveys and feedback forms.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.

Education

High School Diploma -

Government Bilingual High School Buea
Buea Cameroon
12-2024

Skills

  • Customer service
  • Sales techniques
  • Product knowledge
  • Communication skills
  • Time management
  • Team collaboration
  • Problem-solving

Timeline

Customer Service Representative

Njiforbi bakery
01.2023 - 02.2024

High School Diploma -

Government Bilingual High School Buea
Valentine Asongalem
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