Valeria Andrade
WESTSACRAMENTO,CA
Summary
Technologically-savvy professional with proven customer service, time management, and multitasking ability. Attentive to customer needs and ready to break down technical problems to develop effective solutions.
Overview
1
1
Language
2
2
years of professional experience
Work History
Information Technology Assistant
Pierce High School
Arbuckle, California
09.2023 - 09.2025
- Configured student laptops and classroom technology to facilitate instruction at Pierce High School.
- Troubleshot and repaired student Chromebooks, enhancing staff efficiency at Pierce High School.
- Reset passwords and managed user accounts for school staff and students.
- Logged and tracked support requests and repairs through Pierce High School help desk tickets, ensuring timely resolution.
Education
Pierce High School
Arbuckle, CASkills
- Help desk assistance
- User account management
- Ticket tracking
- Network troubleshooting
- Customer service
Languages
Spanish
Professional
Timeline
Information Technology Assistant
Pierce High School
09.2023 - 09.2025
Pierce High School