VALERIA BARROETA
Katy,TX
Summary
Dynamic and results-oriented professional with extensive experience in real estate and customer service management, notably with Jane Byrd Properties International, LLC. Expert in negotiations and comparative market analysis, coupled with exceptional problem-solving abilities and bilingual proficiency. Proven track record of enhancing customer satisfaction and driving sales through strategic marketing and relationship building.
Overview
6
6
years of professional experience
Work History
Real Estate Agent
Jane Byrd Properties International, LLC
Houston, TX
07.2021 - Current
- Responded promptly to client inquiries via phone or email.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Ensured all transactions followed state laws regarding real estate practices.
- Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
- Drafted contracts, purchase agreements, closing statements and leases.
- Analyzed potential investment opportunities based on financial reports.
Account Manager
Intelligent Mexican Marketing
Houston, TX
07.2019 - 06.2021
- Management of sales, customer service, create long term relationships with the portfolio of assigned clients
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Negotiated contracts and closed deals, focusing on long-term benefits for both the company and the client.
- Provided technical support to customers when needed.
- Established strong relationships with decision-makers and influencers within client organizations.
Customer Service Representative
E. A. Insurance & Income Tax
Houston, TX
12.2018 - 06.2020
- Open and maintain customer accounts, marketing, answers incoming customer calls regarding billing issues, services, adjustments
- Contacted customers about potential service upgrades, new services and account changes.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Collected deposits or payments and arranged for billing.
- Resolved customer complaints promptly and efficiently.
Education
High School Diploma -
U.E. Colegio “La Presentación”
Maracaibo, Venezuela01.2014
Some College (No Degree) - Business Administration
Rafael Belloso Chacín University
Maracaibo, VenezuelaSkills
- Excellent computer skills
- Bilingual (English/Spanish)
- Ability to work independently
- Team player
- Admirable work ethics
- Great flexibility
- Problem-solving ability
- Comparative market analysis
- Negotiations expert
Timeline
Real Estate Agent
Jane Byrd Properties International, LLC
07.2021 - Current
Account Manager
Intelligent Mexican Marketing
07.2019 - 06.2021
Customer Service Representative
E. A. Insurance & Income Tax
12.2018 - 06.2020
High School Diploma -
U.E. Colegio “La Presentación”
Some College (No Degree) - Business Administration
Rafael Belloso Chacín University
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