Valeria Bautista
Modesto,CA
Summary
Proven to excel in customer service and problem-solving, I leveraged intelligence gathering and excellent communication skills to enhance guest experiences at my past workplaces. My adaptability and attention to detail, honed across diverse roles, consistently improved service efficiency and customer satisfaction, showcasing a strong ability to multitask and collaborate with teams effectively.
Overview
9
9
years of professional experience
Work History
Parker (seasonal)
Connor Skustad
Modesto, CA
03.2024 - 09.2024
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Cashier (Seasonal)
Shayla Parker
Modesto, CA
04.2023 - 09.2023
- Greeted customers and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Hospitality Volunteer
Elvira Ochoa
Modesto, CA
11.2022 - 02.2023
- Initiated conversations with guests about their interests or needs, creating opportunities for personalized recommendations or assistance throughout their stay.
- Managed inventory levels, ordering necessary supplies in a timely manner to avoid shortages or delays in service.
- Supported kitchen staff by preparing food, ensuring timely delivery of meals, and maintaining sanitary conditions.
- Provided exceptional customer service to ensure a positive experience for all visitors.
Retail Sales Associate Cashier
Edgar Bautista (father)
Mexico
08.2015 - 03.2016
- Maintained a clean and organized store environment, contributing to a positive customer experience at the young age of ten for my father’s business
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
Education
Some College - Arts
Modesto Junior College
Modesto, CADiploma -
Modesto High School
Modesto, CA05.2023
Skills
Quick Decision Making
Customer Service
Problem-Solving
Time Management
Attention to Detail
Multitasking and Organization
Loading and unloading
Team Collaboration
Cash Handling
Stress Tolerance
Excellent Communication
Languages
Spanish
Native or Bilingual
Timeline
Parker (seasonal)
Connor Skustad
03.2024 - 09.2024
Cashier (Seasonal)
Shayla Parker
04.2023 - 09.2023
Hospitality Volunteer
Elvira Ochoa
11.2022 - 02.2023
Retail Sales Associate Cashier
Edgar Bautista (father)
08.2015 - 03.2016
Some College - Arts
Modesto Junior College
Diploma -
Modesto High School