Valeria Campos Urbnina
Clermont,FL
Summary
Hard worker, highly motivated, and reliable individual striving to learn and grow. Detail oriented and team player who learns fast and is willing to undertake and succeed in all assignments and endeavors. Bilingual with excellent verbal and written communication skills. Recently graduated but eager to get my feet wet and grow as a professional.
Overview
2
2
years of professional experience
Work History
Sales Representative
Camping World RV Sales
2024.06 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Leasing Consultant
Cushman & Wakefield
2024.02 - 2024.06
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Responded to requests and scheduled appointments for property showings.
Customer Service Associate
Cantina's Mexican Restaurant
2023.06 - 2024.03
- Handled phone calls with customer inquiries and pickup orders, assisted management with menu re-structure, took customer orders, managed close-out process, processed payments using 'TOAST' system, resolved discrepancies, and assisted co-workers during rush hours.
Intern
E.M.Y Contractors, LLC
2023.01 - 2024.03
- Assisted company vice president with scheduling, prepared customer invoices, handled phone inquiries, followed up on material orders, recorded payables in QuickBooks, and maintained project files.
Education
Stepping Stones High School
08.2023
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Product and service knowledge
Volunteer Experience
Youth group secretary and musician, ICP of Clermont, 11/21, Present
References
Furnished upon request
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Camping World RV Sales
2024.06 - Current
Leasing Consultant
Cushman & Wakefield
2024.02 - 2024.06
Customer Service Associate
Cantina's Mexican Restaurant
2023.06 - 2024.03
Intern
E.M.Y Contractors, LLC
2023.01 - 2024.03
Stepping Stones High School
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