Valeria Campoverde
Bayonne,NJ
Summary
Versatile and dynamic professional with experience in security and administrative roles, notably at Newark Public Schools. Excelled in emergency response and customer service, demonstrating strong incident reporting and interpersonal skills. Proven ability to handle sensitive information and enhance customer satisfaction, making significant contributions to workplace safety and efficiency.
Developed strong observational and situational awareness skills in security-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where these skills can contribute to maintaining safe and orderly environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
1
1
Certification
Work History
Security Officer
Newark Public Schools
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Secretary
Guerra Transport
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Host
Habbibi Lounge
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Education
High School Diploma -
Cliffside Park High School
Cliffside Park, NJ06.2006
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- FLUENT IN LANGUAGE
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Cybersecurity Awareness Education Certificate – Federal Virtual Training Environment (FedVTE).
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
- Certified in Homeland Security (CHS) Levels I-III - American Board for Certification in Homeland Security.
- First Aid Certification
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
English
Native or Bilingual
Timeline
Security Officer
Newark Public Schools
Secretary
Guerra Transport
Host
Habbibi Lounge
High School Diploma -
Cliffside Park High School
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