Valeria Carrillo
Colton,CA
Summary
Highly motivated graduate with a robust foundation in health services, education, and finance. Demonstrates bilingual proficiency and a strong commitment to excellence in professional environments. Possesses a proven ability to leverage diverse skills and knowledge to contribute effectively to organizational success and drive impactful results.
Overview
3
3
years of professional experience
Work History
Bank Teller
Wells Fargo
Ontario, CA
02.2024 - Current
- Processed cash and check deposits and withdrawals with accuracy and efficiency.
- Strong customer service orientation with extensive experience managing complex transactions across multiple systems.
- Issued cashier's checks and managed customer transactions in compliance with bank policies.
- Performed operational tasks while minimizing risks and adhering to established procedures.
- Built trust-based relationships with customers, ensuring timely and efficient completion of requested transactions.
- Educated customers on mobile banking options and connected them to relevant technology resources.
- Proficient in identifying potential fraud and risky accounts, taking proactive measures to prevent loss, and escalating concerns to management while ensuring full compliance with banking policies
- Efficiently manage and complete tasks within established deadlines
After-School Teacher
Champions Before & After School Care
Upland, CA
08.2023 - 06.2024
- Ensure young individuals a caring and safe place to go after school to get assistance with homework and academic enrichment.
- Encourage children to thrive and become empowered so they can develop into resilient adults.
- Set up activities on a daily basis; prepare and duplicate materials and operate instructional equipment.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments..
- Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.
Front Desk Receptionist
Americas Best Contacts And Eyeglasses
Rialto, CA
01.2022 - 11.2023
- Processed cash and check deposits and withdrawals with accuracy and efficiency.
- Issued cashier's checks and managed customer transactions in compliance with bank policies.
- Performed operational tasks while minimizing risks and adhering to established procedures.
- Built trust-based relationships with customers, ensuring timely and efficient completion of requested transactions.
- Educated customers on mobile banking options and connected them to relevant technology resources.
- Exercised sound judgment, escalated concerns to management when needed, and ensured full adherence to banking policies.
Education
Bachelor Of Science - Kinesiology
California State University San Bernardino
San Bernardino, CA12.2023
Skills
- Strong interpersonal, written, and verbal communication
- Compassionate and responsive to each individual and capacity for frustration tolerance
- Efficiency in multiple tasks and the ability to work independently, as well as collaboratively
- Proficient with Microsoft Word, Excel, and PowerPoint
- Bilingual
Timeline
Bank Teller
Wells Fargo
02.2024 - Current
After-School Teacher
Champions Before & After School Care
08.2023 - 06.2024
Front Desk Receptionist
Americas Best Contacts And Eyeglasses
01.2022 - 11.2023
Bachelor Of Science - Kinesiology
California State University San Bernardino