Kevin Marin
Glasshouse Barbershop LLC
Tampa
21
years of professional experience
Dynamic Operations Manager with a proven track record in optimizing workflows and enhancing customer experience. Expertise in financial management and team mentorship, driving measurable improvements in productivity and satisfaction.
Work History
Owner and Operations Manager
8 Years 7 Months- Oversaw daily operations, optimizing workflows to maximize productivity and efficiency.
- Recruited, trained, and mentored team members to foster a collaborative work environment.
- Established performance metrics to evaluate campaign effectiveness and guide strategic decisions.
- Enhanced customer experience by implementing feedback mechanisms for continuous improvement.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Owner and Operations Manager
2 Years 6 Months- Managed client relationships, ensuring satisfaction and retention through effective communication.
- Coordinated marketing campaigns across multiple platforms, driving increased audience reach.
- Analyzed market trends to identify new opportunities for service expansion and improvement.
- Developed and implemented social media strategies to enhance brand visibility and engagement.
- Mentored junior staff, fostering skill development and professional growth.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Barber
2 Years 11 Months- Delivered high-quality haircuts and grooming services to diverse clientele.
- Maintained the cleanliness and organization of workstations and equipment.
- Maintained cleanliness and organization of workstations and equipment.
- Streamlined appointment scheduling processes to improve customer flow and satisfaction.
Sales Representative
2 Years 3 Months- Developed strong client relationships to drive sales growth and enhance customer satisfaction.
- Trained new sales representatives on product knowledge, sales techniques, and customer engagement strategies.
- Conducted thorough property assessments to identify security needs and provide tailored solutions.
- Collaborated with installation teams to ensure timely and efficient deployment of security systems.
Manager
5 Years- Oversaw daily operations to ensure efficient service delivery and high customer satisfaction.
- Trained and mentored staff to improve performance and enhance team productivity.
- Developed staff schedules to optimize coverage during peak hours and maintain operational efficiency.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma
State of Florida Licensed Barber - Barber
Completed Undergraduate Coursework
Skills
Client relationship management
Financial management
Business development
Multicultural communication
Social media marketing
Verbal and written communication
Budget optimization
Relationship building
Timeline
Owner and Operations Manager
Glasshouse Barbershop LLC
01.2018 - CurrentRead More
Owner and Operations Manager
Prestige Cuts
06.2015 - 12.2017Read More
Barber
Boyz to Men Barbershop
01.2013 - 12.2015Read More
Sales Representative
Platinum Home Security
09.2010 - 12.2012Read More
Manager
Philly Phlava Cheese Steaks-hoagies & More
08.2005 - 08.2010Read More
Leto High School
High School Diploma
Read More
Shear Excellence Hair Academy
State of Florida Licensed Barber from Barber
Read More
Hillsborough Community College
Completed Undergraduate Coursework
Read More