Detail-oriented salesperson fosters enthusiasm in products and services, opening opportunities for upgrading services and delivering sales results. Friendly go-getter achieving top levels of production.
Overview
2
2
years of professional experience
Work History
Customer Satisfaction And Sales Associate
Autozone
06.2023 - 03.2024
Maintained up-to-date knowledge of store sales,payment policies and security standards
Organized store merchandise and displays to promote and maintain visually appealing environments
Utilized upselling techniques to promote additional products and increase sales
Managed efficient cashier operations
Helped customers complete purchases,locate items and join rewards programs
Handled returns and exchanges professionally, resolving customer complaints and issues while adhering to company policy
Intern
Shiner's Children Hospital
05.2023 - 07.2023
Conducted basic clerical duties by taking memos, maintaining files and organizing documents.
Shadowed multiple office positions to train for variety of tasks.
Assisted with daily administrative tasks such as filing, photocopying, and maintaining records.
Ordered office supplies to keep inventory on hand.
Shadowed experienced professionals to gain insight into various roles and responsibilities within organization.
Helped clients or patients fill out forms and applications.
Shop Assistant
American Cancer Society Thrift Shop
01.2022 - 05.2023
Cash handling, working with intricate system, managing front desk and cashier
Responsible for organizing clothing and coordinating shop display according to season and occasion
In charge of inventory, quality control, sanitation, inspections
Kept courteous, professional contact with customers, co-workers,vendors and community at large.
Maintained shop lot appearance with routine inspections to spot trash, stains and other cleaning needs.
Education
Cosumnes Oaks High School
Skills
Fluent in Spanish
Adaptability
Client Account Management
Microsoft Office Proficiency
Flexible Schedule
CPR Certification
References
Tatiana Campos, Supervisor and Manager, sin.campos@protonmail.com, (916)633.8187
Victoria Maldonado, Counselor, vmaldona@egusd.net, (916)683-7676 ext. 40050
Wayne Posh, Current Teacher, Wayneposh@gmail.com, (202) 907 6385
<ul>
<li>Reviewed competitor's activities and devised measures to stay ahead in the market competition.</li>
<li>Created detailed reports on market sales performance for management review.</li>
<li>Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.</li>
<li>Analyzed sales data to determine areas of improvement for the organization.</li>
<li>Resolved customer complaints regarding sales and service.</li>
<li>Coached, developed and motivated team to achieve revenue goals.</li>
</ul> at Goldring Gulf<ul>
<li>Reviewed competitor's activities and devised measures to stay ahead in the market competition.</li>
<li>Created detailed reports on market sales performance for management review.</li>
<li>Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.</li>
<li>Analyzed sales data to determine areas of improvement for the organization.</li>
<li>Resolved customer complaints regarding sales and service.</li>
<li>Coached, developed and motivated team to achieve revenue goals.</li>
</ul> at Goldring Gulf