Yandy Diaz
Tampa,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales and Customer Service Associate
Duty Free Stores
Tampa, FL
05.2023 - Current
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Developed trusting relationships with customers by making personal connections.
Education
Associate of Arts - AA Public Health
Hillsborough Community College
Tampa, FL08-2024
Skills
Fluent in Spanish
Certification
- Obtained Seal of Biliteracy in High School which officially recognizes your ability to work in two languages in a professional setting.
Timeline
Sales and Customer Service Associate
Duty Free Stores
05.2023 - Current
Associate of Arts - AA Public Health
Hillsborough Community College
- Obtained Seal of Biliteracy in High School which officially recognizes your ability to work in two languages in a professional setting.
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