Valeria Flores Valle
Las Vegas,Nevada
Summary
Dynamic professional with a proven track record in customer interaction and data entry. Adept at performing under pressure, with keen eye for detail and solid grasp of mathematical calculations. Seeking to transition into new field where these transferrable skills can drive meaningful contributions and positive outcomes.
Overview
3
3
years of professional experience
Work History
Blackjack Dealer - Dancing Dealer
The D Las Vegas
08.2024 - Current
- Manage game pace to maintain player engagement and ensure smooth operation of table.
- Handle cash and chips efficiently while maintaining security of gaming funds.
- Ensure fair play by adhering to gaming regulations and dealing cards accurately.
- Deliver excellent customer service by attending to player needs promptly.
- Dance in front of crowds of 20+ people.
Case Manager
Las Vegas Urban League
04.2023 - 07.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Effectively manged caseload of +150 clients.
- Determine clients eligibility on the program based on income and employment
Human Resources Coordinator
Ellis Island Casino
10.2021 - 03.2023
- Conducted new employee onboarding and provided ongoing orientation training.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Appointment scheduling of all types (employee-supervisor, management, etc)
- Assisted benefit specialist with Spanish speaking only employees (simultaneous translation)
- Assisted general manager on decision making and simultaneous translation to solve employee complaints.
- Conducted job fairs.
Education
Associate of Arts -
College of Southern Nevada
Las Vegas, NV01-2027
Skills
- Customer interaction
- Verbal and written communication
- Data entry
- Microsoft office
- Schedule management
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Blackjack Dealer - Dancing Dealer
The D Las Vegas
08.2024 - Current
Case Manager
Las Vegas Urban League
04.2023 - 07.2024
Human Resources Coordinator
Ellis Island Casino
10.2021 - 03.2023
Associate of Arts -
College of Southern Nevada
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