Valeria Franco Munoz
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Private Nanny
Private Family Home
Tucson, AZ
08.2021 - Current
- Organize activities that enhance children's physical, emotional and social well-being.
- Establish and maintain safe play environment for children.
- Develop games and activities using arts and crafts to support learning and verbal skills.
- Transport children to and from activities using personal or family vehicle.
- Engage with children on individual basis to build positive relationships.
Private Nanny
Private Home
Silver Spring, MD
07.2020 - 07.2021
- Organized different types of activities to enhance physical and intellectual development.
- Taught child basic life skills, manners and personal hygiene.
- Promoted language development skills through reading and storytelling.
- Supervised child on playground to help develop physical and social skills.
- Assisted with light housekeeping duties as well as running errands.
Assistant Manager
Zips Dry Cleaners
Rockville, MD
08.2019 - 06.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Private Nanny
Private Home
Takoma Park, MD
03.2017 - 02.2018
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Led indoor and outdoor activities to entertain and occupy children.
Education
Certificate In Make-up Artist - Cosmetology
Crisam Professional Make-up Academy
Verona, Italy11.2017
Associate Of Business Administration - High School Administration
Combatientes Del Cenepa
Ecuador 01.2011
High School - Touristic Operator
Almerico Da Schio
Italy06.2010
Skills
- Information Services
- Computer Use
- Financial Control Administration
- Development of Social Skills
- Assignment and Project Coordination
- Team Support
- Staff Supervision
- Customer Service
Languages
Spanish
Native or Bilingual
Italian
Native or Bilingual
English
Full Professional
Timeline
Private Nanny
Private Family Home
08.2021 - Current
Private Nanny
Private Home
07.2020 - 07.2021
Assistant Manager
Zips Dry Cleaners
08.2019 - 06.2020
Private Nanny
Private Home
03.2017 - 02.2018
Certificate In Make-up Artist - Cosmetology
Crisam Professional Make-up Academy
Associate Of Business Administration - High School Administration
Combatientes Del Cenepa
High School - Touristic Operator
Almerico Da Schio