Valeria Gaona Garcia
Summary
Detail-oriented and customer-focused professional with a proven track record in providing exceptional service and handling critical transactions. Highly adept at multitasking in fast-paced environments while maintaining accuracy and professionalism. Possesses strong communication skills and a commitment to upholding integrity and honesty in all tasks. Eager to leverage experience in customer service and office administration to contribute effectively. Accurate, detail-oriented, and thorough in handling critical documentation, managing schedules, and facilitating timely communication. Highly motivated employee with a desire to take on new challenges, strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
2
2
years of professional experience
Work History
Front End Associate
Stop & Shop
10.2023 - 06.2024
- Processed customer transactions and provided excellent customer service
- Maintained a clean, organized, and inviting store environment
- Greeted customers warmly upon arrival and identified their needs
- Provided product knowledge to customers as needed
- Utilized point-of-sale system to process cash, credit card, check, and gift card payments
- Demonstrated strong problem-solving skills when handling customer complaints or inquiries
- Participated actively in team meetings, contributing valuable input on strategies for improving overall frontend development processes.
Notary Public Assistant
M&R Consulting Services
11.2022 - 09.2023
- Performed administrative tasks such as scheduling appointments, filing documents, and answering phone calls
- Organized notary services for clients by preparing the necessary paperwork, verifying identification documents, and ensuring compliance with state laws
- Assisted in the preparation of legal documents including processing payments, collecting fees, and obtaining signatures from clients
- Compiled reports on legal support activities for management review
- Provided customer service support to answer questions about legal services offered by the company
- Collaborated with team members to provide comprehensive notary services, resulting in positive client feedback.
Packing, Shipping, and receiving Assembler
Eemax
05.2022 - 11.2022
- Provided assistance with loading and unloading trailers as needed
- Recorded daily shipping and receiving activities into computerized database system
- Reported any damaged or defective items to supervisor immediately upon discovery
- Maintained a clean and safe work environment by adhering to all safety protocols and procedures
- Prepared outgoing shipments by selecting appropriate packaging materials based on size, weight, fragility, and destination of package
- Received incoming shipments from vendors and inspected contents for quality assurance purposes
- Collaborated with team members to meet daily production targets while maintaining high-quality standards.
Education
High School Diploma -
Crosby High School
Waterbury, CT06.2021
No Degree - Business
Naugatuck Valley Community College
Waterbury, CTSkills
- Effective Communication
- Customer Service Excellence
- Strong Communication skills
- Client Representation and Advisement
- Telephone Etiquette
- Time Management
- Team Contribution
- Documentation Abilities
- Complex Problem-Solving
- Visitor Reception and Interaction
- Product restocking
- Microsoft Excel
Accomplishments
- Seal of Biliteracy
- James F. And Shirley W. Ward Scholarship
Languages
English
Full Professional
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Front End Associate
Stop & Shop
10.2023 - 06.2024
Notary Public Assistant
M&R Consulting Services
11.2022 - 09.2023
Packing, Shipping, and receiving Assembler
Eemax
05.2022 - 11.2022
High School Diploma -
Crosby High School
No Degree - Business
Naugatuck Valley Community College
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