Valeria Garcia
Gladstone,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excited to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
11.2022 - Current
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Optimized online shopping interfaces for ease of use, assisting users in navigating the platform effectively.
- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Provided emotional support and companionship to clients.
Sales Associate
Journeys Kidz
07.2022 - 10.2022
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within retail industry.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Associate
Kohl's
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Gladstone High School
Gladstone, OR06.2023
Skills
- Patience and Empathy
- Customer service expertise
- Bilingual (spanish)
- Problem-Solving
- Staff Collaboration
- Product picking
- Planning and Organization
- Online ordering familiarity
- Customer Service
- Attention to Detail
Timeline
Online Personal Shopper
Walmart
11.2022 - Current
Sales Associate
Journeys Kidz
07.2022 - 10.2022
Sales Associate
Kohl's
10.2021 - 01.2022
High School Diploma -
Gladstone High School
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