Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Software
References
Timeline
Generic

Valeria Gonzalez

Tallahassee,FL

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Team Member

Cava
08.2023 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Bartender

Grupo Whops
08.2022 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Camp Counselor

Caparra Country Club
06.2023 - 07.2023
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.

Receptionist

Violet Nail Salon
01.2023 - 06.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Education

High School Diploma -

Plant High School
Tampa, FL
05.2022

Associate of Science - Public Health

Florida State University
Tallahassee, FL
05.2026

Skills

  • Complaint Resolution
  • Workplace Safety
  • Equipment Operation
  • Cleaning
  • Cash Handling
  • Customer Service
  • Problem-Solving
  • Attention to Detail

Accomplishments

    presidents list

Certification

CPR certified


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Software

Word

Power point

Exel

References

References available upon request.

Timeline

Team Member

Cava
08.2023 - Current

Camp Counselor

Caparra Country Club
06.2023 - 07.2023

Receptionist

Violet Nail Salon
01.2023 - 06.2023

Bartender

Grupo Whops
08.2022 - Current

High School Diploma -

Plant High School

Associate of Science - Public Health

Florida State University

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Valeria Gonzalez