Valeria Guerrero
Fort Worth
Summary
Energetic Assistant Aid offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks.
Overview
3
3
years of professional experience
Work History
Dental Receptionist
Dental Assistant
Bear Creek Dentistry
08.2017 - 02.2018
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Assistant Front End Manager
Fiesta Market
01.2015 - 12.2017
- Utilized store analytics to identify areas of improvement in customer experiences.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed time effectively by prioritizing tasks appropriately based on urgency or importance while remaining adaptable to changing circumstances in a fast-paced retail environment.
- Assisted with financial reporting tasks such as reconciling cash drawers, preparing bank deposits, and generating daily sales reports for upper management review.
- Mentored new employees on company policies, cash handling procedures, and customer service best practices to ensure consistent performance across the team.
Education
High School Diploma -
Dunbar High School
Fort Worth, TX06.2016
Skills
- Customer Service
- Medical Records Maintenance
- Patient Flow Management
- Taking Client Histories
- Schedule oversight
- Accurate money handling
- Social Development
- Positive Reinforcement
- Team Collaboration
- Relationship Building
- Diversity and Inclusion
- Behavior Modeling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dental Assistant
Bear Creek Dentistry
08.2017 - 02.2018
Assistant Front End Manager
Fiesta Market
01.2015 - 12.2017
Dental Receptionist
High School Diploma -
Dunbar High School
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