Valeria Gutierrez
Overview
1
1
year of professional experience
Work History
Supports Associate
Tory Burch
01.2024 - Current
- Handle incoming phone calls, addressing customer inquiries and providing comprehensive support.
- Efficiently processed incoming and outgoing shipments, including inspecting merchandise for accuracy and quality.
- Demonstrated strong analytical skills in identifying and addressing issues to customers.
- Worked closely with sales associates and management to fulfill customer orders and restock merchandise promptly.
- Managed inventory levels, conducted regular stock checks, and ensured accurate inventory records.
- Provided support during high-traffic periods by assisting with sales while addressing back-of-house operational needs.
Sales Associate
Tory Burch
10.2023 - 01.2024
- Gained in-depth knowledge of the product line and provided customers with detailed information to assist in their purchasing decisions.
- Delivered personalized service to enhance the shopping experience.
- Made informed decisions to address customer needs and resolve issues.
- Demonstrated sound judgment in handling various situations.
- Collaborated with team members to achieve sales goals and maintain a positive work environment.
- Ensured accuracy in all tasks, from cash handling to merchandising.
- Maintained high standards of quality in customer service and store operations.
- Processed payments, handled cash transactions, and provided accurate change to customers. Maintained a balanced cash register and followed company procedures.
Education
High School Diploma -
Monarch High School
International Business
Palm Beach State College
Skills
- Problem solving
- Inventory management
- Customer service
- Decision making
- Multitasking
- Time management
Languages
- Spanish - Native
- English - Fluent
Timeline
Supports Associate
Tory Burch
01.2024 - Current
Sales Associate
Tory Burch
10.2023 - 01.2024
High School Diploma -
Monarch High School
International Business
Palm Beach State College
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