Dynamic operations leader with a proven track record at Raising Canes, excelling in guest satisfaction tracking and recruitment. Owned training programs that enhanced team performance, driving operational efficiency. Committed to maintaining high sanitation standards while fostering a culture of excellence and safety among crew members.
Work History
Assistant Restaurant General Manager
1 Year 10 Months
Raising Canes | 10.2024 - Current
Led crew interviews to optimize staffing and hiring. Oversaw training programs aimed at improving team capabilities. Implemented performance management systems to drive operational excellence.
Oversaw labor deployment, including scheduling of crew and management personnel. Managed scheduled communication on shift swaps, availability changes, and PTO.
Own crew experience including check ins, performance reviews, and crews impact on metrics
Operations Manager
3 Months
Raising Canes | 07.2024 - 10.2024
Operations excellence through execution of programs and systems and analysis of result
Lead inventory management and ordering for all products and supplies in Restaurant
Own management of Facilities, including preventive maintenance, repairs and cleaning and condition
Shift Manager
1 Year 5 Months
Raising Canes | 02.2023 - 07.2024
Lead zone operations through systems and standards
Lead safety and security standards on shifts
Model Raising Canes culture standards for all crew and customers
Assistant Restaurant General Manager at Brookfields Asset Management CompanyAssistant Restaurant General Manager at Brookfields Asset Management Company