Valeria Lavayen
Salt Lake City,UT
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Proven professional with a history at Zions Bank, adept in transaction accuracy and exceptional customer service. Skilled in customer relationship building and efficient time management, demonstrated through streamlining appointment systems and enhancing cash flow accuracy. Excels in maintaining professionalism and courtesy, ensuring high client satisfaction and operational excellence.
Overview
1
1
year of professional experience
Work History
Teller
Zions Bank
05.2024 - 10.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Receptionist
Hilton Garden Inn Hotel
07.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Skin Science Institute
Sandy, UT07-2025
High School Diploma -
Granite Peaks Highschool
Salt Lake City, UT05-2022
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Transaction processing accuracy
- Customer Relationship Building
- Confidentiality and Discretion
- Organization skills
- Telephone skills
- Data Entry
- Scheduling
- Administrative Support
Languages
Spanish
Native or Bilingual
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Mindfulness Practices
- I enjoy helping others and giving back to the community
Timeline
Teller
Zions Bank
05.2024 - 10.2024
Receptionist
Hilton Garden Inn Hotel
07.2023 - 01.2024
Skin Science Institute
High School Diploma -
Granite Peaks Highschool
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