Valeria Ortiz
Sacramento,CA
Summary
.Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual. Offering exceptional communication and multitasking abilities. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
4
4
years of professional experience
Work History
Team Member
Menegon Catering
St.helena, CA
01.2022 - 09.2024
- Provided exceptional customer service to guests, ensuring a positive and memorable experience
- Efficiently managed guest reservations, including check-in and check-out processes
- Maintained cleanliness and organization of dining areas, ensuring a pleasant atmosphere for guests
Hospitality Team Member
Faust House Winery
St.helena, CA
05.2023 - 08.2024
- Provided exceptional customer service to guests, ensuring a positive and memorable experience
- Maintained cleanliness and organization of dining areas, ensuring a pleasant atmosphere for guests
- Effectively handled guest inquiries, complaints, and requests in a professional manner
- Worked collaboratively with team members to achieve daily operational goals
Babysitter
Family Business
St. Helena, CA
01.2021 - 12.2023
- Maintained open communication with parents, providing regular updates on their child's well-being and daily activities.
- Followed specific dietary restrictions, and prepared nutritious meals and snacks for children.
- Engaged children in educational playtime activities, promoting cognitive development, and creativity.
- Managed bedtime routines, ensuring children were settled comfortably for a restful night's sleep.
Education
High School -
SAINT HELENA HIGH SCHOOL
St.helena, CA01.2024
Skills
- Bilingual in Spanish,
- Public speaking
- Team member
- Time management
- Positive attitude
- Leadership
- Critical thinking
- Active listening
- Leadership qualities
- Complex Problem-solving
- Hospitality and accommodation
- Adaptability and flexibility
Awards/athletics
- FFA GreenHand Degree, 2021,
- Chapter Degree, 2022,
- Food Handlers Card, 2022, Completed food safety course to be able to work around food.
- Top 10 FFA Member, 2022,
- Ag leadership executive committee, 2022,
- Sonoma Section Opening and Closing Ceremony Outstanding Sentinel FFA, 2024,
- Girls Varsity Soccer, 2021-2024,
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Hospitality Team Member
Faust House Winery
05.2023 - 08.2024
Team Member
Menegon Catering
01.2022 - 09.2024
Babysitter
Family Business
01.2021 - 12.2023
High School -
SAINT HELENA HIGH SCHOOL
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