Valeria Otoya
fairfax,VA
Summary
Licensed Pharmacy technician with experience in high-volume store. Experience with billing insurance and maintain accuracy in a fast-paced setting. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to contribute to team success and achieve positive results.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
2024.03 - Current
- Called customers to process new orders and refills.
- Experience with electronic prescriptions
- Managed patient profiles and medication records
- Accurate prescription data entry
- Ordering medication and supplies
- Verified patient information such as allergies
- Checked for recalled and expired medications
- Trained new pharmacy technicians in work flow
- Managed medication inventory using automated systems for optimal stock levels.
- Implemented workflow improvements that enhanced service delivery times and accuracy.
- Calculated dosages and day supply with accuracy
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
BDC
Farrish of Fairfax
2023.01 - 2024.02
- Answered phone calls to set customer appointments
- Handled cash
- Responsible for customer keys
- Opened and closed offices
- Filled and scanned paperwork
- Followed up with customers after their service visit
- Coordinated with service advisors for time management
- Proven ability to learn quickly and adapt to new situations.
Server
Uncle Julios
2021.05 - 2022.01
- Served food
- Welcomed guest as they came in
- Worked at a fast pace
- Checked on guest frequently
- Took orders
Education
High school diploma -
Fairfax High School
2021-06
Certified Pharmacy Technician - undefined
2025-09
Skills
- Clear communication
- Computer skills
- Time management
- Bilingual
- Data entry
- Critical thinking
- Prescription processing
- Multitasking and prioritization
- Organized mindset
- Medication dispensing
- Customer service
- Decision making
- Problem solving
- Cash handling
- Provided great customer service
- Insurance billing
Languages
Spanish
Timeline
Pharmacy Technician
CVS Pharmacy
2024.03 - Current
BDC
Farrish of Fairfax
2023.01 - 2024.02
Server
Uncle Julios
2021.05 - 2022.01
Certified Pharmacy Technician - undefined
High school diploma -
Fairfax High School