Valeria Perez-Mejia
Summary
Personable and energetic with talent for connecting with people and representing brands in positive light. Understanding of brand messaging and marketing principles combined with skills in effective communication and customer service. Capable of increasing brand visibility and fostering customer loyalty through engaging interactions.
Overview
1
1
year of professional experience
Work History
Brand Representative
Altar'd State
07.2024 - Current
- Helped customers locate products, and checked the store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Completed floorsets, filled the floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback, and repeat business.
- Helped out a lot with the ship-from-store area.
Brand Ambassador
American Eagle Outfitter's
08.2023 - 06.2024
- Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Science - Diagnostic Medical Sonography
South Piedmont Community College
Monroe, NC05.2026
High School Diploma -
EastMecklenburg High School
Charlotte, NC02.2024
Skills
- Customer service
- Cash handling
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Brand Representative
Altar'd State
07.2024 - Current
Brand Ambassador
American Eagle Outfitter's
08.2023 - 06.2024
Associate of Science - Diagnostic Medical Sonography
South Piedmont Community College
High School Diploma -
EastMecklenburg High School
Similar Profiles
Brittney EschBrittney Esch
Guest Engagement Assistant Manager at Altar'd StateGuest Engagement Assistant Manager at Altar'd State
Natalie ThackerNatalie Thacker
Brand Representative at Altar'd StateBrand Representative at Altar'd State
Hannah MahaffeyHannah Mahaffey
Brand Representative at Altar'd StateBrand Representative at Altar'd State