Valeria Ramirez
Comparion Insurance
MESQUITE,TX
1
Certification
10
years of professional experience
My objective is to obtain a rewarding career with a growing company that offers opportunities for advancement, while acquiring additional knowledge and skills to build on to my success.
Known for strong teamwork and adaptability, driving results in fast-paced environments. Skilled in customer communication, conflict resolution, and decision-making.
Work History
Sales Associate
3 Years- Developed and maintained strong client relationships to enhance customer loyalty and retention.
- Conducted needs assessments to identify clients' insurance requirements and recommend appropriate solutions.
- Utilized CRM software to track sales performance and manage customer interactions effectively.
- Collaborated with team members to refine sales strategies, resulting in improved service delivery.
- Built relationships with customers to encourage repeat business.
Executive Assistance- Student Services
1 Year 3 Months- In charge of police reports, Residency, Guardianship and in local parent's affidavits for the school district.
- Publish police reports to Principals, Learning Community Area Superintendents, Director of Student Services, Student Services Administrators, and Executive Director of Safety and Security.
- Distributed police reports to principals, learning community area superintendents, director of student services, student services administrators, and executive director of safety and security to facilitate informed decision-making.
- Receive and process Administrative Executive Appeals pertaining to alternative school.
- Receive and process Administrative Executive Appeals pertaining to alternative school.
- Assist with creating and managing an online calendar to allow schools to make affidavit appointments for their family.
- Translate for families and school personnel to assist with the enrollment process.
- Translated affidavit forms for families to ensure proper enrollment documentation.
- Organized and maintained confidential files for student services office, improving accessibility and efficiency in information retrieval.
- Maintaining confidential information pertaining to students, staff and parents.
Student Data Specialist/Attendance
3 Years 4 Months- Managed attendance records, responded to inquiries, and coordinated communication among four high schools in Richardson ISD.
- Entered and adjusted student attendance data to ensure accuracy.
- Maintained records for enrollment, withdrawals, grade level changes, and transfers/senior privilege.
- Update Students Academic History Records based on course work completion.
- Schedule MPA Interviews with parents and counselors.
- Create and update end of the year reports in Google for all four high schools.
- Developed and updated end-of-year reports in Google for all four high schools to facilitate data analysis.
- Oversaw operations at non-traditional high school
9th Grade Secretary
2 Years 5 Months- Managed attendance records and responded to calls from parents and teachers, coordinating meetings with district personnel, teachers, and students.
- Multitasked by answering phone calls, typing notes, and responding to questions from parents and students.
- Processes and collects student lunch applications.
- In charge of updating clubs and organization paperwork.
- Created Google Forms for after-school clubs and events to streamline registration.
- Utilized Word, Excel, and PowerPoint to prepare important documents and presentations.
- On charge of updating clubs and organization paperwork.
- Create Google Forms for after school clubs and events.
- Processed withdrawal paperwork.
Education
High School Diploma
Skills
Proficient in QuickBooks
Microsoft Office proficiency
Customer-focused service
Sales forecasting
Fluent in English and Spanish
Works independently
Sales Recognition
Certification
- Licensed P&C - 3 years.
- Protector Award (life insurance)
Timeline
Sales Associate
Comparion Insurance
08.2023 - CurrentRead More
Executive Assistance- Student Services
Richardson ISD
05.2022 - 08.2023Read More
Student Data Specialist/Attendance
Memorial Park Academy
01.2019 - 05.2022Read More
9th Grade Secretary
J.J. Pearce High School
08.2016 - 01.2019Read More
South Garland High School
High School Diploma
Read More