Genesis Roman Nieves
Saint Augustine,FL
Summary
Dynamic professional with extensive experience in conflict resolution and a proven ability to navigate daily challenges while maintaining a strong commitment to professionalism. Recognized as a dependable team player with exceptional written and verbal communication skills that foster collaboration and understanding. Demonstrated success in providing leadership, training, and mentorship, empowering others to achieve their goals and enhance team performance. Committed to driving results through strategic problem-solving and a collaborative approach.
Overview
12
12
years of professional experience
Work History
Sales Associate
Coach
Saint Augustine, FL
05.2025 - Current
- Executed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and selection, enhancing their shopping experience.
- Maintained store cleanliness and organization to ensure a welcoming environment.
- Replenished merchandise stock regularly to optimize inventory levels.
- Managed cash register operations with accuracy and attention to detail.
- Provided excellent customer service, resolving issues promptly and professionally.
- Collaborated with team members to achieve daily sales targets.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Account Payables and Receivables
King Service Solutions
Orlando, FL
01.2025 - 05.2025
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Coordinated with vendors to negotiate more favorable payment terms, resulting in cost savings for the company.
- Collaborated with sales team to ensure accurate invoicing and timely collections, resulting in improved cash flow.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
- Developed monthly financial statements for management review, enabling better decision-making based on accurate data.
- Provided support during audits by gathering requested documentation and answering questions from external auditors.
- Coordinated efforts with IT department to troubleshoot and resolve any software or system issues impacting the accounts payable and receivable functions.
Payroll Manager/HR Manager
Marketing Group of Orlando & Partners
Orlando, FL
11.2023 - 12.2024
- Resolved discrepancies between payroll records and timekeeping systems.
- Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
- Managed the processing of new hires and terminations in the payroll system.
- Maintained detailed records of all wage calculations and deductions.
- Prepared reports related to wages, taxes, garnishments, 401K contributions, and benefits packages.
- Created training materials for new staff members on how to process payroll transactions accurately.
- Reviewed timesheets for accuracy before submitting them to the accounting department.
- Audited existing procedures to identify areas where improvements could be made.
- Processed requests from employees related to direct deposit enrollment or address changes.
- Performed quality checks on final payrolls prior to their transmission or distribution.
- Onboarded new employees in time reporting and payroll systems.
Human Resources Assistant Manager
Marketing Group of Orlando & Partners
Orlando, FL
01.2023 - 12.2024
- Assisting with day-to-day operations of the HR functions and duties
- Providing clerical and administrative support to HR executive
- Compiling and updating employee records (hard and soft copies)
- Assist in payroll by providing relevant data
- Properly handle orientation with candidates and schedule interviews
- Daily bank runs (cash collection) count cash and submit & support documentation to the supervisor at the end of day
- Deal with employee request regarding human resources issues, rules, and regulations
- Coordinate communication with candidates and scheduling interviews
- Conduct initial orientation for newly hired employees
Account Receivable Lead
Fastenal
01.2021 - 01.2023
- The Account Receivable Lead is responsible for leading the Accounts Receivables processes
- Including receiving, safeguarding, deposit and recording of receipts and assisting in the Credit Management process, ensuring Customers remain within agreed credit and payment terms
MIB Problem Desk
Walmart Logistics
01.2020 - 01.2021
- We work with an automation system that sometimes reject cases and we process and identify what the issue is and find a solution to the problem and fix it
- Knowledge of Cell Operating System (COS)
- Knowledge of work steps/process within the Cell
- Basic PC skills
- Certified to perform several work steps within the Cell
- Demonstrates good Interpersonal, problem solving, coaching, observation, and communications skills
Fid Orderfiller
Walmart Logistics
01.2017 - 01.2020
- Completes work assignments and priorities
- Complies with company policies, procedures, and standards of ethics and integrity
- Ensures efficiency of freight processing
- Ensures freight quality and integrity
- Maintains a safe work area
- Manages freight
- Performs duties as assigned
Sales Associate
RaceTrac
01.2015 - 01.2017
- Store associates fulfill the combined customer service roles of cashiers, stock clerks, and food service workers
- Cash handling, replenishing shelf, and cooler items, and preparing hot food products comprise usual daily tasks for associates
- Workers also maintain cleanliness by sweeping and mopping floors, cleaning restrooms, and tidying parking areas
Sales Associate
Fastenal
01.2014 - 01.2015
- Assisting with sales and customer service
- Managing inventory
- Placing and fulfilling orders
- Performing local sales calls and deliveries with a company vehicle
Education
high school diploma -
luz a. calderon
01.2014
Skills
- Communication
- Ability to Work Under Pressure
- Decision Making
- Time Management
- Self-motivation
- Conflict Resolution
- Leadership
- Adaptability
- Bilingual
- Proficient in Quickbooks
- Proficient in Apex
- Ready Sign
- Applicant Stream
- Proficient in Oracle
- Directing teams
- Bookkeeping skills
- HR Support
- Data review
- Submitting tax payments
- Bi-weekly and weekly payroll management
- Reporting and documentation
Languages
English
Native or Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Coach
05.2025 - Current
Account Payables and Receivables
King Service Solutions
01.2025 - 05.2025
Payroll Manager/HR Manager
Marketing Group of Orlando & Partners
11.2023 - 12.2024
Human Resources Assistant Manager
Marketing Group of Orlando & Partners
01.2023 - 12.2024
Account Receivable Lead
Fastenal
01.2021 - 01.2023
MIB Problem Desk
Walmart Logistics
01.2020 - 01.2021
Fid Orderfiller
Walmart Logistics
01.2017 - 01.2020
Sales Associate
RaceTrac
01.2015 - 01.2017
Sales Associate
Fastenal
01.2014 - 01.2015
high school diploma -
luz a. calderon