Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valeria Rosario

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Inside Sales Team Lead

Rapid Turn Laser
Houston, TX
03.2022 - Current
  • Trained and coached new sales personnel on best practices, customer service, and account management.
  • Collaborated with other departments to ensure customer satisfaction was met consistently.
  • Created accurate and complete cost estimates for customers based on their specifications.
  • Coordinated with purchasing department on invoice approvals.
  • Maintained confidentiality of sensitive information entered into the system.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms, and other conditions.
  • Developed accurate and detailed CAD drawings from sketches, specifications, and other data sources.
  • Managed shipping documents to ensure accuracy and compliance with applicable regulations.

Insurance Verification Specialist

Woodlands Primary Healthcare
The Woodlands, TX
03.2021 - 03.2022
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

Front Desk Representative

Woodlands Primary Healthcare
The Woodlands, TX
09.2020 - 03.2021
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Lead Barista

Nordstrom
Houston, TX
09.2019 - 09.2020
  • Supervised and trained baristas to ensure adherence to company policies and procedures.
  • Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
  • Collaborated with management team to develop new strategies for increasing sales and profits.

Front Desk Representative

Goldfish West Houston
Houston, TX
03.2019 - 09.2019
  • Confirmed transactional data by verifying name and payment information
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Assisted with administrative tasks, including filing, answering phones and Scheduling Classes

Cashier Manager

Paulette La Maison
Puerto Ordaz, Venezuela
07.2016 - 12.2016
  • Supervised a staff in daily operations.
  • Recruited and trained new staff members and produced employee schedules.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.

Cashier Manager

Ultra Bikex
Puerto Ordaz, Bolivar , Venezuela
12.2014 - 06.2015
  • Assisted customers with store and product complaints.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Hospital Volunteer

World of smiles
Puerto Ordaz, Venezuela
09.2014 - 05.2015
  • Gifted handmade items to hospital patients and their families.
  • Sat with patients in need of companionship and emotional support.

Education

Certificate - Medical Billing And Coding

U.S Carreer Institute
Online
08.2022

Certificate - Bookkeeping

Intuit Academy

S115: ByCam Bending Software - Metal Manufacturing

Bystronic Inc
Hoffman Estates, IL

3 Semesters - Accounting

University of Los Andes
Venezuela

Skills

  • Bilingual spanish-english
  • Quickbooks
  • AutoDesk AutoCAD Software
  • Fusion 360
  • Fast learner
  • Multitasking
  • Adaptability
  • Hardworking

Timeline

Inside Sales Team Lead

Rapid Turn Laser
03.2022 - Current

Insurance Verification Specialist

Woodlands Primary Healthcare
03.2021 - 03.2022

Front Desk Representative

Woodlands Primary Healthcare
09.2020 - 03.2021

Lead Barista

Nordstrom
09.2019 - 09.2020

Front Desk Representative

Goldfish West Houston
03.2019 - 09.2019

Cashier Manager

Paulette La Maison
07.2016 - 12.2016

Cashier Manager

Ultra Bikex
12.2014 - 06.2015

Hospital Volunteer

World of smiles
09.2014 - 05.2015

Certificate - Medical Billing And Coding

U.S Carreer Institute

S115: ByCam Bending Software - Metal Manufacturing

Bystronic Inc

3 Semesters - Accounting

University of Los Andes

Certificate - Bookkeeping

Intuit Academy
Valeria Rosario