Valeria Santiago
Jacksonville,FL
Overview
5
5
years of professional experience
Work History
Material Handler/Build Case
Suddath
Jacksonville, Florida
02.2026 - Current
- Built cases for domestic and international orders, including KITS, returns, restock, overflow, and issue cases adjusted back into the system.
- Investigated each case before consolidating multipacks into finished cases to ensure inventory accuracy.
- Separated and escalated issue cases with no system inventory to prevent inventory discrepancies.
- Contributed to warehouse projects to reduce partial cases, fulfill short domestic and international case orders, and lower the ATP5 dollar amount.
Pick, pack and ship
Kelly Services
Jacksonville, FL
06.2025 - 01.2026
- Picked, packed, and shipped orders accurately in fast-paced warehouse for global healthcare corporation.
- Checked product condition and order details through careful verification, following strict quality assurance procedures.
- Worked with team members to meet daily productivity targets and keep customer shipments moving on schedule.
- Followed all company safety guidelines to support zero-incident work environment.
Cashier/Order Fulfillment Associate
Home Depot Inc
Jacksonville, FL
10.2024 - 06.2025
- Operated cash register and accurately processed payments, returns, and exchanges.
- Delivered outstanding customer service by engaging with customers in a friendly, efficient, and accurate manner.
- Utilized strong organizational skills to manage multiple orders simultaneously while meeting customer expectations.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated attention to detail while verifying product codes, quantities, sizes.
- Displayed excellent communication skills when interacting with customers, vendors and colleagues alike.
Fulfillment Associate
Amazon
Jacksonville, FL
10.2021 - 08.2024
- Maintained high standards of productivity and accuracy while managing day-to-day tasks in a fast-paced environment.
- Trained new employees in various roles and responsibilities, ensuring they understood company policies, safety protocols, and job-specific tasks.
- Facilitated a smooth onboarding process for new team members by providing guidance and support during their initial weeks.
- Collaborated with team leads to identify training needs and develop strategies to improve team performance.
Assembler
Heritage Signs, Florida
Green Cove Springs, Florida
02.2022 - 01.2024
- Aligned components for precise assembly, ensuring accuracy in final product.
- Executed assembly methods and procedures to meet product quality standards and customer specifications.
- Assembled custom signs, panels, and display components for Florida fabrication orders.
Education
Bachelor of Arts - Foreign Languages Education
University of Puerto Rico
Puerto Rico05-2021
High School Diploma -
Bernardino Cordero Bernard
Puerto Rico05-2016
Master of Science - Human Resources
Ana G Mendez University
Orlando10-2026
Skills
- Training & Onboarding Support
- Bilingual Communication (English & Spanish)
- Interpersonal Communication
- Documentation & Record Keeping Policy & Procedure Compliance
- Safety Compliance & Workplace Standards
- Accuracy & Quality Verification
- Process Improvement
Customer & Team Support - Teamwork in Fast-Paced Environments
Timeline
Material Handler/Build Case
Suddath
02.2026 - Current
Pick, pack and ship
Kelly Services
06.2025 - 01.2026
Cashier/Order Fulfillment Associate
Home Depot Inc
10.2024 - 06.2025
Assembler
Heritage Signs, Florida
02.2022 - 01.2024
Fulfillment Associate
Amazon
10.2021 - 08.2024
Bachelor of Arts - Foreign Languages Education
University of Puerto Rico
High School Diploma -
Bernardino Cordero Bernard
Master of Science - Human Resources
Ana G Mendez University