Hi, I’m
Valeria Smerea
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.
Overview
9
years of professional experience
Work History
Life Of Riley
Distributor Sales Consultant
10.2022 - 05.2023
Job overview
- Drove team revenue totals by bringing in top sales numbers.
- Performed B2B sales of Product or Service to national retailers, generating over $Amount annually.
- Traveled extensively to client sites, working closely with product users to identify up-selling opportunities.
- Sold Type and Type products to retailers, institutions and individuals by building and maintaining diverse client portfolio.
YSV HAIRSALON & SPA
Receptionist
09.2014 - 08.2017
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
Academy of Economic Study, Republic Of Moldova
from Marketing
06.2010
Skills
- Customer Service and Assistance
- Client Satisfaction
- Operational Processes
- Client Needs Assessment
- Store Displays
- Best Practices
- Needs Assessment
- Presentation Preparation
- Product Specifications
- Continuous Improvement
- Team Goals
- Visual Merchandising
- Customer Service
- Cash Register Operations
- Client Contact
Languages
Romanian
Native or Bilingual
Russian
Limited Working
Timeline
Distributor Sales Consultant
Life Of Riley
10.2022 - 05.2023
Receptionist
YSV HAIRSALON & SPA
09.2014 - 08.2017
Academy of Economic Study
from Marketing
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