Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valeria Tlalpan Benitez

Staten Island,NY

Summary

Reliable and quickly master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

3
3
years of professional experience

Work History

Barista and bartender

Cafe St.Marks
Staten Island, New York
11.2025 - Current
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
  • Streamlined workstation organization to enhance task completion speed during peak hours.
  • Ensured cleanliness and organization of workspace and equipment to support seamless operations.

Server

Sofias Taqueria
Staten Island, New York
06.2025 - Current
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Managed multiple tables, ensuring timely service and enhancing guest experience.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Demonstrated enthusiasm and deep knowledge of menu items, assisting customers in making informed choices.
  • Processed cash transactions accurately, adhering to company cash handling procedures.

Manager

Sofia's Guacbar
Staten Island, United States
01.2023 - 03.2024
  • Coached, mentored, and trained team members to elevate job performance.
  • Managed staff schedules and delegated tasks to enhance workflow efficiency.
  • Monitored staff performance and addressed issues.
  • Resolved customer complaints promptly to enhance dining experience.
  • Trained new employees on menu items and customer service standards.

Education

Bachelor Degree - Biology

College Of Staten Island
Scaten Island
05-2026

Skills

  • Point of sale
  • Cash Handling
  • Customer Satisfaction
  • Ability to Multitask
  • Effective Time Management
  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Adaptability

Languages

Spanish, Native speaker

Timeline

Barista and bartender

Cafe St.Marks
11.2025 - Current

Server

Sofias Taqueria
06.2025 - Current

Manager

Sofia's Guacbar
01.2023 - 03.2024

Bachelor Degree - Biology

College Of Staten Island
Valeria Tlalpan Benitez