Valeria T. Rodriguez
Virginia Beach,VA
Summary
Extremely personable, hardworking and committed worker. Willing to learn anything and never afraid to ask questions. Jack of all trades with experience ranging from manual labor, food service to retail and hospitality. Always having a positive attitude with great communication skills. Comfortable working alone or on a team with the ability to learn fast. Bringing a lot to the table due to consistent work ethic.
Overview
7
7
years of professional experience
Work History
Shift Leader
MR.SHAWARMAS
04.2024 - 10.2024
- Supervise and coordinate daily restaurant operations, ensuring a smooth workflow and excellent customer service.
- Manage a team while providing training, guidance, and support.
- Handle customer complaints and resolve issues promptly to maintain high satisfaction levels.
- Manage cash handling procedures.
- Ensure compliance with health and safety regulations, contributing to a clean and safe environment.
Department Supervisor
OLLIES
11.2023 - 04.2024
- Oversee daily activities such as organizing merchandise, down stocking, sweeping and properly tagging to ensure a well maintained department.
- Unload shipment truck.
- Ensure merchandise is tagged while properly placing stock on the store's floor for an attractive and well maintained display.
- Providing high quality customer service in store and over the phone.
- Handling front end tasks such as returns, item voids, cash register, re shop and pricing.
Cashier/Runner/Busser
NANDOS
08.2023 - 10.2023
- Welcoming customers while providing a friendly and pleasant environment.
- Processing orders on the cash register issuing card and cash payments.
- Preparing beverages, garnishes and desserts in a timely organized manner.
- Keeping consistent cleanliness, ensuring adequate sanitary procedures.
- Providing quality customer service.
Merchandising Service Team- Live nursery & plant services
LOWES
06.2023 - 08.2023
- Maintain a clean and organized work area, this consists of sweeping, pruning and arranging.
- Unloading carts containing plants of all kinds, followed by setting them in their designated location.
- Pulling damaged plants and setting them on clearance racks.
- Thoroughly analyzing plants for watering making sure to never over or underwater.
- Working in extreme weather conditions.
Shift lead/ Cashier/ Cook
VINNY’S PANINI NYC
06.2022 - 01.2023
- Greeting customers along with taking orders down providing quality customer service.
- Preparing various menu items in a timely and efficient way.
- Transporting stock and equipment between storage and work area.
- Keeping environment sanitized while ensuring adequate food handling procedures.
- Managing all processed payments, finalizing the cash drawer.
- Organizing workflow while monitoring performance of employees and giving training.
Concessions/ Runner/ Busser
AMERIVENTS
08.2021 - 01.2023
- Operating cash register and processing payments, managing all cash issued and received.
- Setting and cleaning the establishment, providing a clean and organized environment for patrons.
- Filing orders while responding, and taking into consideration, to multiple inquiries.
- Assisting with food preparations along with keeping the area well-stocked.
Cashier/ Barback
LEVY
04.2022 - 10.2022
- Taking orders while communicating with guests.
- Cleaning provided area given, keeping an organized and sanitary environment.
- Processing payments using POS terminals.
- Keeping count on stock inside designated refrigerators.
- Transporting needed equipment throughout the venue.
Merchandising Service Team
LOWES
11.2020 - 02.2022
- Completed servicing on bays which included: setting bays to planogram, cleaning, zoning product and practicing safety while doing so.
- Assisted in projects setting bays to planograms.
- Installing graphics, signage and displays.
- Help customers find items they may need or with information pertaining to the product.
Babysitter
Mieles Family
03.2019 - 09.2020
- Cared for children from ages 1-3 when parents were off at work.
- Lead children with learning and entertaining activities.
- Helped maintain cleanliness in home providing a safe and tidy environment.
- Prepared various meals ensuring children were fed.
- Kept up with consistent hygiene for children consisting of bathing, diapering and dressing.
Travelers Aid
J.F.K
11.2019 - 03.2020
- Assisted with non-English speakers using helpful resources whether it be by smartphone or if myself along with a coworker spoke the language.
- Helped those in need get in contact with useful representatives.
- Constant communication with new people creating an approachable and calm environment for all passengers to feel comfortable and understood.
- Providing passengers with useful information about directions, train and bus systems, rental cars, taxis and hotels.
Personal Assistant
Rodriguez Landscaping
04.2018 - 08.2019
- Performed general weekly lawn maintenance, maintaining a variety of plants and trees.
- Assisted with repairs in gardens, trimming hedges, pulling weeds, insect control and spreading fertilizers.
- Trained with operating hand tools and power mowers.
- Comfortably worked in a team under harsh outdoor temperatures.
- Collected and managed various payments.
Education
High School Diploma - undefined
Queens Satellite High School for Opportunity
Jamaica, NYBachelor - undefined
Arizona State University
OnlineSkills
Adaptability
Affiliations
The National Society of Leadership and Success (NSLS) -member since september of 2022
Timeline
Shift Leader
MR.SHAWARMAS
04.2024 - 10.2024
Department Supervisor
OLLIES
11.2023 - 04.2024
Cashier/Runner/Busser
NANDOS
08.2023 - 10.2023
Merchandising Service Team- Live nursery & plant services
LOWES
06.2023 - 08.2023
Shift lead/ Cashier/ Cook
VINNY’S PANINI NYC
06.2022 - 01.2023
Cashier/ Barback
LEVY
04.2022 - 10.2022
Concessions/ Runner/ Busser
AMERIVENTS
08.2021 - 01.2023
Merchandising Service Team
LOWES
11.2020 - 02.2022
Travelers Aid
J.F.K
11.2019 - 03.2020
Babysitter
Mieles Family
03.2019 - 09.2020
Personal Assistant
Rodriguez Landscaping
04.2018 - 08.2019
High School Diploma - undefined
Queens Satellite High School for Opportunity
Bachelor - undefined
Arizona State University