Valeria Ulloa Gutierrez
Delano,CA
Summary
Nurse Shift Manager at Dignity Health, skilled in clinical leadership and quality improvement. Successfully implemented training programs that enhanced team competencies, reduced medication errors, and improved patient satisfaction. Adept at multitasking and patient advocacy, fostering a culture of safety and excellence in care delivery.
Overview
5
5
years of professional experience
Work History
Nurse Shift Manager
Dignity Health, Mercy Hospital
09.2024 - Current
- Supervised nursing staff to ensure high-quality patient care and adherence to protocols.
- Coordinated shift schedules to optimize staff coverage and maintain operational efficiency.
- Implemented training programs for new nurses, enhancing team competencies and confidence.
- Monitored patient outcomes, identifying areas for improvement in care delivery processes.
- Collaborated with physicians to develop treatment plans, ensuring comprehensive patient management.
- Conducted performance evaluations, providing constructive feedback to enhance team effectiveness.
- Managed inventory of medical supplies, reducing waste through efficient stock control measures.
- Addressed patient concerns promptly, fostering trust and improving overall satisfaction levels.
- Optimized the efficiency of patient handoffs between shifts by developing standardized communication tools and protocols.
- Reduced medication errors by implementing a thorough double-check system and providing ongoing staff education on new medications and protocols.
- Evaluated nursing staff performance regularly through observation rounds and annual reviews to identify strengths, areas for improvement, provide constructive feedback aimed at promoting growth in each individual nurse''s skill set over time.
- Served as an advocate for both patients and staff members within the healthcare facility by addressing concerns promptly while maintaining confidentiality at all times.
- Collaborated with interdisciplinary teams to develop and implement effective patient-centered care strategies.
- Established and continuously optimized unit schedules and individual work assignments.
Registered Nurse
Dignity Health
08.2020 - 09.2024
- Administered patient care plans, ensuring adherence to best practices and protocols.
- Collaborated with multidisciplinary teams to enhance patient outcomes and streamline communication.
- Mentored junior nurses, fostering skill development and promoting adherence to safety standards.
- Implemented evidence-based practices, resulting in improved patient satisfaction rates.
- Monitored vital signs and documented changes, ensuring prompt response to critical situations.
- Developed quality improvement initiatives that reduced medication errors and enhanced operational workflows.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ05-2025
Associate of Science - Nursing
Bakersfield College
Bakersfield, CA05-2019
Skills
- Clinical leadership
- HIPAA compliance
- Health promotion
- Employee training
- Quality improvement
- Ethical practice
- Disease prevention
- Multitasking and organization
- Patient education and advocacy
- Critical thinking
- Strong clinical judgment
- Staff assignments
Languages
Spanish
Native or Bilingual
Timeline
Nurse Shift Manager
Dignity Health, Mercy Hospital
09.2024 - Current
Registered Nurse
Dignity Health
08.2020 - 09.2024
Bachelor of Science - Nursing
Grand Canyon University
Associate of Science - Nursing
Bakersfield College