Valeria Vazquez-Macias
Sacramento,CA
Summary
Dedicated professional with a proven track record at Taqueria Roberto Jr, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and loyalty, while efficiently managing transactions. Skilled in team collaboration and maintaining high standards of work ethic, contributing significantly to workplace excellence and positive customer experiences.
Overview
1
1
year of professional experience
Work History
Cashier/Waitress
Taqueria Roberto Jr
05.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Retail Cashier/Retail Sales Worker
Aerie By American Eagle
07.2023 - 10.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Displayed adaptability when faced with unexpected challenges, working closely with colleagues to maintain smooth operations during busy shifts .
- Managed returns and exchanges efficiently, minimizing negative impacts on overall sales totals.
Education
Construction Management
California State University, Sacramento
Sacramento, CA05-2027
High School Diploma -
Natomas High School
3301 Fong Ranch Rd, Sacramento, CA 9583405-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
State Seal of Biliteracy
To obtain the State Seal of Biliteracy award, in my senior year of high school I had to take a state test. The test was able to prove I could speak, read, and write in both English and Spanish.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Gym Workouts
- Painting
- Reading
Timeline
Retail Cashier/Retail Sales Worker
Aerie By American Eagle
07.2023 - 10.2023
Cashier/Waitress
Taqueria Roberto Jr
05.2023 - 07.2024
Construction Management
California State University, Sacramento
High School Diploma -
Natomas High School
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