VALERIA LIZBETH IBARRA RODRIGUEZ
Oklahoma City
Summary
Detail-oriented bilingual administrative professional with nearly four years of experience in business operations, customer relations, and payment processing. Expertise in managing office workflows, coordinating insurance claims, and maintaining accurate records in English and Spanish. Committed to enhancing organizational efficiency and delivering exceptional customer service.
Overview
1
1
Certification
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Secretary / Manager
Raul's Truck & Auto Sales INC #2
09.2022 - 06.2026
- Managed front-office operations and ensured smooth day-to-day business activities.
- Coordinated incoming calls, customer inquiries, and appointments to streamline front-office operations.
- Assisted management with administrative and operational tasks to support overall business efficiency.
- Processed customer payments and maintained organized financial records.
- Facilitated communication with customers in English and Spanish, improving service delivery and customer satisfaction.
- Assisted customers with insurance claims and documentation.
- Maintained filing systems, business records, and office correspondence.
Education
High School Diploma -
Santa Fe South High School
Oklahoma City , OK 08.2019 - 05.2022
Skills
- Office Administration
- Office management
- Record Keeping
- Payment Processing
- Cash Handling
- Microsoft Office
- Customer Service
- Bilingual English/Spanish
- Problem Solving
- Time Management
- Communication
Certification
State of Oklahoma Certified Bilingual (English & Spanish)
Timeline
Secretary / Manager
Raul's Truck & Auto Sales INC #2
09.2022 - 06.2026
High School Diploma -
Santa Fe South High School
08.2019 - 05.2022