VALERIE ALEXANDER LEWIS
BALTIMORE,MD
Summary
Proactive and organized Certified Administrative Professional with 10 years of administrative and office operations experience in calendar management, business communications, record and expense management, correspondence and report preparation, accounts payable transactions, travel arrangements, event planning and managing confidential and sensitive information. Thrives in a fast-paced office providing innovative solutions in government, corporate environments, and non-profit organizations. A detail oriented and methodical thinker who encompasses visionary aspects of organizational mission’s goals. A team-oriented professional, using the necessary communication and interpersonal skills to maintain working relationships.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Administrative Assistant, Global Solutions Group, Inc.
U.S. INTERNATIONAL DEVELOPMENT FINANCE CORPORATION
Washington, DC
06.2023 - 06.2025
- Provided direct administrative support to the Office of Chief Executive, Chief Climate Officer and team to support financed climate dedicated programs.
- Managed complex executive calendar and resolved scheduling conflicts to optimize time.
- Managed bi-weekly Time and Attendance schedules for 31 employees with accuracy and compliance to labor laws and company policy. Proven success in reducing discrepancies by 15% with proactive liaison communications with employees and HR Information specialists.
- Streamlined office operations by enhancing communications as point of contact for internal and external clients, ensuring confidentiality and data privacy.
- Coordinated reception services by responding to visitor check-ins and calls, logging details for guests attending daily meetings.
- Coordinated reception services responding to visitor check-ins calls and logged in details for guest attending daily meetings.
- Managed public agency project telephone calls relaying them to the appropriate office following designated criteria.
Administrative Assistant, Randstad
ALEXANDRIA CITY CLERK AND CLERK OF COUNCIL
Alexandria, VA
08.2022 - 02.2023
- Provided comprehensive administrative support to City Clerk, Clerk of Council, and staff, managing phone inquiries, welcoming guests, preparing correspondence, and organizing files.
- Digitized over 40 years of City Council ordinances, minutes, and legislative records, enhancing record access and security. Developed inventory list of digitized files using Excel.
- Managed records retention, filing systems, and document retrieval for clerk office operations.
- Responded to citizen inquiries and routed requests to appropriate departments.
Receptionist, Randstad
ALEXANDRIA CITY PUBLIC SCHOOLS
Alexandria, VA
03.2022 - 05.2022
- Greeted visitors and clients, directing them to appropriate personnel and offices to facilitate smooth office operations.
- Answered customer telephone inquiries for technology services, relaying information to the appropriate employee for timely assistance.
- Communicated effectively, organized purchasing files and correspondence for archiving and disposal, distributed mail, compiled data, and completed various administrative duties.
Registrar/Administrator to the Director, Randstad
CITY OF ALEXANDRIA, OFFICE OF THE ARTS
Alexandria, VA
06.2021 - 02.2022
- Provided administrative support to the Director and staff for the Torpedo Factory Arts Center, Office of the Arts, managing eighty-two artist studios for leasing activities.
- Created and executed lease agreements, facilitating tenant move-in and move-out processes to ensure compliance with operational protocols. Tracked tenant COI, city business license and pet agreements following Torpedo policy and guidelines.
- Collaborated with Finance to manage tenant accounts, monitored payments, identified delinquencies with notice, and investigated and resolved account discrepancies. Updated and maintained tenant database spreadsheets and files, contact lists and documentation to support lease, marketing, and special projects.
- Responded to phone inquiries about studio rentals, providing necessary information to potential tenants.
- Addressed tenant and owner inquiries and grievances promptly, fostering positive relations and aligning actions with stakeholder interests.
Administrative Assistant IV, Rotator Staffing Services, Inc.
SCIENTIFIC APPLICATIONS INTERNATIONAL CORPORATION
Reston, VA
11.2020 - 04.2021
- Monitored Vice President's calendar while scheduling on/off-site meetings and preparing appointment distribution lists for upper management.
- Facilitated on-site administrative activities for the Corporate Real Estate and Facility division, involving answering telephone calls, processing incoming and outgoing mail, and responding to email inquiries.
- Reconciled and submitted management and staff expense reports, supporting accurate budgeting and financial tracking for the accounting team.
- Handled daily in-house telephone inquiries for new UPS account set-up, ensuring smooth onboarding and service initiation for clients.
- Monitored Vice President's calendar, scheduling on/off-site meetings and distributing appointment lists for upper management to optimize time management.
- Researched and compiled real estate and facility data from various sources with submissions to SharePoint and designated staff.
Program Specialist, SPS Consulting, LLC
MONTGOMERY COUNTY DEPARTMENT OF FINANCE
Rockville, MD
09.2020 - 11.2020
- Executed office administrative and contract support for Finance and Risk Management (RM) division while maintaining confidentiality and discretion.
- Managed RM documentation uploads and ensured accurate data entry across multiple databases, adhering to established protocols.
- Conducted quality assurance procedures that eliminated duplicate entries and identified error deficiencies, completing over 800 data entry submissions from March 2020 to November 2020 with 90% accuracy.
Administrative Assistant
CAPITAL CONSTRUCTION GROUP, LLC
Washington, DC
11.2019 - 05.2020
- Provided clerical and administrative support to Principal and construction staff, improving office operations.
- Screened phones and responded to emails for management and staff to increase work productivity. Ordered and maintained office supplies and scheduled service for equipment, prepared construction records and documents for disposition.
- Facilitated expense tracking and vendor billing responding to management and accounting requests and prepared payment confirmations for signature resulting in 10% improvement in overall office operations.
- Facilitated subcontractor communications for project preparation and organized documents for project closeout.
- Prepared license renewals and client qualifications while maintaining construction documentation for compliance; researched and submitted potential construction projects for review.
Administrative Assistant III
ADITI CONSULTING
04.2019 - 09.2019
- Performed administrative support to the Corporate Real Estate and Facilities Operations division.
- Tracked lease documentation in real property database, organized and maintained newly acquired property files to ensure easy access and compliance.
- Compiled lease agreements and documentation files for audit review, ensuring completeness and accuracy to facilitate timely audits.
- Compiled lease agreements and documentation files in preparation for audit review and requests.
- Coordinated and scheduled meetings and team activities, ordered office supplies, compiled, and tracked real estate and facility data using PowerPoint and Excel.
- Coordinated and scheduled meetings and team activities, ordered office supplies, and compiled real estate and facility data using PowerPoint and Excel for effective reporting and team collaboration.
Administrative Assistant II, Rose International
AMERICAN RED CROSS
Washington, DC
12.2018 - 02.2019
- Sorted and distributed mail, processed documents, and filed correspondence and legal documentation for Office of General Counsel, Trusts, and Estates.
- Researched and identified office documentation using assigned database, transcribing summary descriptions for future reference; formatted and proofread external correspondence for final mailing.
- Maintained confidential files, records, and donor data within database systems.
Administrative Specialist II/Project Coordinator
CHICKASAW NATION INDUSTRIES, INC.
Rockville, MD
06.2016 - 04.2018
- Provided administrative and coordination support for Payment Error Rate Measurement project, assisting over 90 onsite and remote staff with audits of Medicaid and Children's Health Insurance Program claims.
- Managed the front desk area, monitored staff and guests, and responded to office inquiries.
- Managed the front desk area monitoring staff, guests, courier/mail deliveries, responded to office issues and inquiries, calendar management and scheduled meetings. Completed office and kitchen supplies requests using cost containment practices of product and vendor reviews and inventory checks; Maintained and stocked project kitchens.
- Coordinated with IT and administrative staff with purchases and issuance/return of computer and office equipment, cell phones, and office property with maintained lists. Responded to minor IT issues using ticker system.
- Coordinated purchases and issuance/return of computer and office equipment, cell phones, and office property, maintaining accurate tracking lists and responding to minor IT issues through ticket system.
Administrative Clerical Assistant II, Whitney, Bradley and Brown, Inc.
DEPARTMENT OF VETERAN AFFAIRS
Reston, VA
03.2016 - 06.2016
- Delivered administrative and executive management support to the Veteran Affairs (VA) Office of Information and Technology, Product Development (PD).
- Documented daily Scrum minutes capturing team actions, items, and challenges, ensuring clarity and accountability in team processes.
- Compiled and prepared bi-weekly PD Status report through interviews, highlighting teams’ accomplishments and outcomes, including SharePoint development and maintenance.
Executive Assistant Aide to the Chief, SPS Consulting, LLC
MONTGOMERY COUNTY DEPARTMENT OF TRANSPORTATION
ROCKVILLE, MD
07.2015 - 03.2016
- Delivered high-level administrative support to the Chief of Division of Transit Services (DTS) and Sections Chiefs in support of Ride On.
- Coordinated calendar management and scheduled meetings with staff and transit constituents, ensuring seamless logistical support for all engagements.
- Produced high volumes of documents, drafted and formatted office correspondence, reports, and presentations, and responded to customer inquiries and complaints for database upload and distribution.
- Acted as liaison to staff to facilitate communication and improve workflow of daily activities.
- Delegated tasks to administrative staff, monitored performance, and provided guidance to enhance overall effectiveness in completing assignments.
Education
High School Diploma - Accounting Coursework
St. Anthony High School
Washington, DCSkills
- Microsoft Office Suite (Excel, Outlook, PowerPoint, Word), MS Teams, Adobe Acrobat, Concur, Deltek, G Suite (Docs, Drive, Gmail, Sheets), OnBase, QuickTime, SharePoint, SIMS, Salesforce (Insight)
- Office administration
- Data entry
- Technical proficiency
- Customer service
- Calendar management
- Reception oversight
- Mail distribution
- Account reconciliation
- Employee timesheet processing
- Microsoft Office Suite
- Microsoft Word
- Time management
- Client relations
- Administrative support
Affiliations
- International Association for Administrative Professional
- American Psychological Association
Certification
Certified Administrative Professional (CAP) | April 2024 – May 2027
Timeline
Administrative Assistant, Global Solutions Group, Inc.
U.S. INTERNATIONAL DEVELOPMENT FINANCE CORPORATION
06.2023 - 06.2025
Administrative Assistant, Randstad
ALEXANDRIA CITY CLERK AND CLERK OF COUNCIL
08.2022 - 02.2023
Receptionist, Randstad
ALEXANDRIA CITY PUBLIC SCHOOLS
03.2022 - 05.2022
Registrar/Administrator to the Director, Randstad
CITY OF ALEXANDRIA, OFFICE OF THE ARTS
06.2021 - 02.2022
Administrative Assistant IV, Rotator Staffing Services, Inc.
SCIENTIFIC APPLICATIONS INTERNATIONAL CORPORATION
11.2020 - 04.2021
Program Specialist, SPS Consulting, LLC
MONTGOMERY COUNTY DEPARTMENT OF FINANCE
09.2020 - 11.2020
Administrative Assistant
CAPITAL CONSTRUCTION GROUP, LLC
11.2019 - 05.2020
Administrative Assistant III
ADITI CONSULTING
04.2019 - 09.2019
Administrative Assistant II, Rose International
AMERICAN RED CROSS
12.2018 - 02.2019
Administrative Specialist II/Project Coordinator
CHICKASAW NATION INDUSTRIES, INC.
06.2016 - 04.2018
Administrative Clerical Assistant II, Whitney, Bradley and Brown, Inc.
DEPARTMENT OF VETERAN AFFAIRS
03.2016 - 06.2016
Executive Assistant Aide to the Chief, SPS Consulting, LLC
MONTGOMERY COUNTY DEPARTMENT OF TRANSPORTATION
07.2015 - 03.2016
High School Diploma - Accounting Coursework
St. Anthony High School