Valerie Ark
LOS ANGELES,CA
Summary
Empathetic Patient Access Representative known for high productivity and efficiency in task completion. Specialize in patient registration, insurance verification, and appointment scheduling. Excel in communication, problem-solving, and time management skills, ensuring smooth operations within healthcare settings. Commit to delivering exceptional patient service by utilizing soft skills effectively in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Patient Access Representative
USC Health Sciences
Los Angeles, CA
12.2024 - Current
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Verified patients' insurance and payment methods during admissions or check-in processes.
Senior Medical Front Desk Specialist
Saban Community Clinic
06.2021 - 08.2024
- Customer service, verifying insurance, scheduling appointments, checking patients into the clinic, phone duties, assisting Supervisor and Front Desk staff with day to day clinics and tasks, assisting with homeless services and showers, etc
- Reference Number: 323-823-0244 Josue P (Supervisor)
Medical Front Office Receptionist
UrgentMed Beverly Hills
12.2020 - 01.2021
- Customer service, billing, verifying insurance, scheduling appointments, checking patients into the clinic, phone duties, releasing Covid reports, photocopying, sending mail out, organizing files, organizing medical records, and etc
- Reference Number: 310-652-2310 Dilayla M (Manager)
ER Ambassador/Security
Huntington Memorial Hospital
01.2016 - 12.2019
- Tasks around the hospital; Checking patients into ER, giving directions, customer service, checking temperature, answering telephones, Checking blood pressure, assisting security department with different codes, greeting clients, and assisting RN's when needed
- Reference Number: 626-397-5111 Vincent Martinez (Supervisor)
Education
High School Diploma -
EL CAMINO REAL CHARTER HIGH SCHOOL
Woodland Hills, CANo degree provided -
LOS ANGELES VALLEY COLLEGE
North Hollywood, CASkills
- Patient identity verification
- Patient check-in
- Registration and admissions
- Friendly and outgoing
- Customer service
- Team leadership
- Problem-solving
Languages
- Russian
- English
Timeline
Patient Access Representative
USC Health Sciences
12.2024 - Current
Senior Medical Front Desk Specialist
Saban Community Clinic
06.2021 - 08.2024
Medical Front Office Receptionist
UrgentMed Beverly Hills
12.2020 - 01.2021
ER Ambassador/Security
Huntington Memorial Hospital
01.2016 - 12.2019
High School Diploma -
EL CAMINO REAL CHARTER HIGH SCHOOL
No degree provided -
LOS ANGELES VALLEY COLLEGE
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