Valerie A. Toney
Cincinnati,OH
Summary
An interesting position that benefits both the company and myself.
Overview
31
31
years of professional experience
Work History
Assistant Store Manager
Rainbow Shops
Columbus , OH
01.2025 - Current
- Supervised daily operations and staff activities in a high-traffic retail environment.
- Trained new employees on store procedures and customer service standards.
- Managed inventory levels, ensuring product availability and organization.
Assist Mgr
McDonald's
Louisville, KY
01.2010 - 11.2023
- I run a multi cash system that contributes to also including deposits, drawer skins.
- I also assist with payroll and training on policy and procedures.
- I complete a weekly truck order and monthly full inventory count on all items.
- Customer service and hands on assist on the line.
- Full- Time employed
- General Mgr: Serita Williams 318-499-2730
Floor Tech
Jewish Hospital
Louisville, KY
01.2013 - 01.2015
- Scrubbing, waxing, stripping, buffing, daily maintenance to floors.
- Operated a T4, as well as a T3 equipment machine.
- Part-Time employed
- Supervisor: James Brown JB 502-333-8186
Floor tech/Detox Aid
Healing Place
Louisville, KY
01.2010 - 01.2013
- Assist client's in recovering of addiction.
- Also maintained the floors with scrubbing, waxing, buffing, all care for daily maintenance.
- Part-Time employed
- Supervisor: Freddie Wilson 502-835-9220
Floor Tech
University of Cincinnati College Campus
Cincinnati, OH
01.2002 - 01.2010
- Stripped floors, along with waxing, scrubbing, and buffing to achieve and perform daily maintenance to fit the campus needs.
- Full-Time employed
- Floor Supervisor: Pearl Thomas 513-565-1000
Call Agent
MRSI Call Center
Cincinnati, OH
01.1999 - 01.2002
- Inbound and outbound calling, ran multi-line calling system that participated in survey's, troubleshooting calls to specific departments.
- Full-Time employed
- Team Leader: Tiffany Wilson 513-771- 2800
Press Operator
Black Hawk Automotive
Cincinnati, OH
01.1995 - 01.1999
- Controlled robot that pulled parts from molds, cut, inspect, assembled parts for General Motors Automotive.
- Full- Time employed
- Plant Mgr: Lora 513-676-9779
Education
High School Diploma -
Hughes High School
Cincinnati, OH01.1984
Skills
- Floor Tech maintenance
- Customer service
- Call center experience
- Problem solving
- Team player
- Dedication
- Hard work
- Task completion
Timeline
Assistant Store Manager
Rainbow Shops
01.2025 - Current
Floor Tech
Jewish Hospital
01.2013 - 01.2015
Assist Mgr
McDonald's
01.2010 - 11.2023
Floor tech/Detox Aid
Healing Place
01.2010 - 01.2013
Floor Tech
University of Cincinnati College Campus
01.2002 - 01.2010
Call Agent
MRSI Call Center
01.1999 - 01.2002
Press Operator
Black Hawk Automotive
01.1995 - 01.1999
High School Diploma -
Hughes High School
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