Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Bates

Waterloo,NY

Summary

Dynamic professional with a strong background in client service and problem-solving. Proven ability to multitask and communicate effectively, ensuring client satisfaction with high attention to detail. Learning new skills quickly and applying them efficiently.

Overview

11
11
years of professional experience

Work History

Personal Care Attendant

PPL/CDR
Waterloo, NY
08.2018 - Current

Care for disabled father and his five children. Primarily cleaning and cooking. Assisting them with daily living, running errands, grocery shopping, appointments. Prior client was blind, helped him to appointments, cleaned his apartment, cooked meals and wss there for companionship.

Data Entry

Mozaic/Career Start
Waterloo, NY
05.2026 - 06.2026

TEMPORARY POSITION. Mozaic was switching over their computer program and needed all their client files saved and transferred. It was strictly a 6 week position to get the files saved properly. I was offered another position after that ended, as a Transportation Administration Assistant, however it is unfortunately only a temporary position as well, covering someone during their maternity leave so I declined.

Assistant Team Lead

H&R Block
Geneva, NY
12.2019 - 04.2020

Started as a receptionist and was promoted to the Assistant Team Lead, for the Geneva, Seneca Falls and Newark locations simultaneously. Answer the phone, book appointments for clients with the appropriate tax preparer, assist tax preparers as needed, attend monthly meetings in Syracuse, write up the daily goals every morning, clean, entertain clients while they wait, take payment for clients tax services.

Licensed Veterinary Technician

Phelps Veterinary Hospital
Phelps, NY
03.2015 - 11.2016

Assist Veterinarian with daily appointments, prepare animals for surgery, lab work, venipuncture, dental prophys, xrays, clean, inventory, fill prescriptions, call clients with lab results or to discuss patient details.

Education

High School Diploma -

Mynderse Academy
Seneca Falls, NY

No Degree - Health Care Studies

Finger Lakes Community College
Geneva, NY

Associate of Applied Science - Veterinary Technology

Alfred State College
Alfred, NY
05-2014

Skills

Attention to detail

Problem-solving

Cash handling

Client communication

Conflict resolution

Safety

Multitasking

Organizational skills

Timeline

Data Entry

Mozaic/Career Start
05.2026 - 06.2026

Assistant Team Lead

H&R Block
12.2019 - 04.2020

Personal Care Attendant

PPL/CDR
08.2018 - Current

Licensed Veterinary Technician

Phelps Veterinary Hospital
03.2015 - 11.2016

High School Diploma -

Mynderse Academy

No Degree - Health Care Studies

Finger Lakes Community College

Associate of Applied Science - Veterinary Technology

Alfred State College
Valerie Bates