Valerie Bernal
Conroe
Summary
Adept at fostering customer relationships and enhancing customer satisfaction, my tenure at First National Bank Of Texas showcased my ability to build trust and offer tailored financial solutions. Leveraging relationship-building and branch operations skills, I consistently contributed to a positive client experience, demonstrating both strong interpersonal communication and compliance acumen.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Banker
First National Bank Of Texas
09.2024 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Dj
Dj On The Go
02.2023 - Current
- Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Implemented effective time management strategies allowing proper preparation prior to each performance.
- Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
Lifeguard
Big Rivers Waterpark
03.2023 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Waitress
El Barquito Seafood
01.2022 - 02.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Associate Of Applied Business - Entrepreneurship
Lone Star College Montgomery
The Woodlands, TXSkills
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
Certification
CPR certification.
ALA and BLS certification.
TABC certification.
- Certificate of Membership into the Tri-Music Honor Society.
Accomplishments
Product knowledge black belt in mastering the products of banking knowledge.
1st place varsity orchestra solo ensemble university league and UIL.
1st place in track league northeast houston.
Texas a&m Texarkana ascending eagle scholarship.
Scholarships awards
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Personal Banker
First National Bank Of Texas
09.2024 - Current
Lifeguard
Big Rivers Waterpark
03.2023 - 09.2023
Dj
Dj On The Go
02.2023 - Current
Waitress
El Barquito Seafood
01.2022 - 02.2023
Associate Of Applied Business - Entrepreneurship
Lone Star College Montgomery
Similar Profiles
Jashaunica SimonJashaunica Simon
ACH Disputes Business Specialist at First National Bank Of TexasACH Disputes Business Specialist at First National Bank Of Texas
Christine Ali'ipuleChristine Ali'ipule
Assistant Vice President Accounting Administrator at First National Bank Of TexasAssistant Vice President Accounting Administrator at First National Bank Of Texas
Paulina Vega CruzPaulina Vega Cruz
Senior Personal Banker at First National Bank Of TexasSenior Personal Banker at First National Bank Of Texas