Valerie Brooks-Wolff
Fillmore,UT
Summary
Knowledgeable Agent with solid foundation in life insurance policies and client relationship management. Seeking to expand my acquired licenses to a Property and Casualty License. Proven ability to guide clients through complex decision-making processes and drive policy sales. Demonstrated skills in risk assessment and strategic planning.
Professional with experience in wildlife management, prepared for this role. Strong focus on team collaboration and achieving results. Reliable and adaptable with expertise in field data collection, habitat assessment and rehabilitation, and species monitoring. Highly skilled in utilizing GPS technology, conducting ecological surveys, and maintaining accurate records. Known for problem-solving abilities and effective communication within multidisciplinary teams.
Talented Aircraft Maintenance Technician with team-player mentality and safety-driven approach. Knowledgeable about completing inspections, reading technical documentation and installing new systems.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
American Income Life Insurance Company
07.2025 - 02.2026
- Developed customized life insurance plans based on client needs and financial goals.
- Educated clients on policy options, benefits, and claims processes to enhance understanding.
- Cultivated strong relationships with clients, ensuring ongoing support and satisfaction.
- Conducted comprehensive needs assessments to identify coverage gaps and opportunities.
- Implemented targeted marketing strategies to expand client base and increase policy sales.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
- Utilized effective time management skills to manage a large client portfolio efficiently without sacrificing quality of service or attention to detail.
Service Technician
Findlay Buick GMC
12.2023 - 06.2024
- Diagnosed, repaired, modified and maintained diesel, gasoline, and electric vehicles. Was promoted to Used Car Technician during my service. Studied GM Master tech Training. Responsible for two lifts always working on two vehicles at once. Correct research of vehicles, maintenance manuals, bid flat rate times and charges and ordered parts and fluids.
Aircraft Maintenance Technician
Red Mountain Aero
04.2023 - 08.2023
- Airframe and Powerplant Annual, 100-hour, and pre-buy inspections on aircraft. Tire, brake, and strut service. Hydraulic, electrical, and structural diagnosis and repair. Entered log book writeups and reports. Searched for parts and part numbers. Searched for AD Compliance and submitted applicable entries into AD Toolbox.
Owner & Operator On Call Service Technician
Valkyrie Precision Aerocraft Brooks' Gears and Metal
12.2011 - 07.2022
- Airframe and Powerplant inspections on aircraft. Diagnosis, repair, and composite and metal fabrication of different projects. TIG, MIG, Stick, and Oxy/Acetylene Welding And Metal. Fabrication, Diesel and gasoline engine repair, maintenance and diagnosis. Direct Current (DC) and Alternating Current (AC) electrical diagnosis, service and repair. On-call service and towing. Self-employed. MIG and TIG welding on aluminum, steel, and chromoly, structural design and fabrications. Transmission replacements and rebuilds, engine overhauls, and maintenance.
Service Technician
Sierra Blanca Motors
05.2018 - 10.2018
- Diagnosis of faulty vehicles, maintenance and repairs that includes verification of faults with successful, verified repairs of Dodge, Chrysler, Ram and other makes of trucks and cars. Use of diagnosis tools, such as WiTech and GM programs, multimeters, coolant recovery machines, OBD readers, compression testers, oscilloscopes, software component parameter observations and assessments, and visual inspections. Electrical diagnosis as well as hardware and software reprogramming or necessary mechanical repair, component replacement, or fabrications necessary of the vehicles.
EcoRanger
Americorps
08.2017 - 05.2018
- Hiked up to 13 miles a day carrying 40 lb. of gear in the mountains and deserts of central New Mexico. Dug and built trails for hiking, biking, and A.T.V. sport usage. Was an active member of Rocky Mountain Search and Rescue. Completed volunteer projects for Bureau of Land Management, the Village of Ruidoso, United States Forest Service, Village of Capitan, and EcoServants.org.
Service Technician
Roswell Toyota
10.2015 - 08.2016
- Verified diagnosis, and repair of Toyota, Scion, and Lexus make of vehicles as well as several other makes and models that were resold at the dealership. Service included gasoline, diesel, and electric vehicles. Predelivery inspections of new vehicles as well as special feature additions. Replacement, balance, and rotation of tires, brakes and lathe, wiring harness diagnosis and replacement, and service to many other electrical and mechanical components. Worked with several machines such as the Hunter laser alignment rack, advanced tire machines, nitrogen machines, on-car lathes, standing lathes, coolant recovery and diagnostic machine, intake and manifold cleaning systems, software tablets, transmission exchange machines, and several others. Installed special items and aftermarket products such as custom seat covers, remote start systems, engine performance upgrades, et cetera. All work completed was verified by the lead technician down to torque specifications. Participated in Toyota online training. Utilized Toyota Information Systems as well as AllData information programs.
Diesel Technician
Revelations Diesel and Tow
01.2015 - 10.2015
- This position was a temporary, part-time arrangement that was on-call when an extra technician was needed. Diagnosis and maintenance such as oil and coolant exchanges, filter changes, tire rotations, tire replacements, and particulate filter regenerations.
Service Technician
Tate Branch Dodge and GMC
11.2014 - 08.2015
- Diagnosis that included verification of faults with successful repairs of Dodge and other makes of trucks and cars. Use of diagnosis tools, WiTech and GM programs Electrical diagnosis as well as hardware and software reprogramming or necessary mechanical repair of the vehicles. General Motors and Chrysler training. Recall servicing according to Service Bulletins and proper service procedural guidelines. Continued Chrysler and Chevrolet service training.
Airframe Technician II
AerSale Inc.
01.2014 - 08.2014
- Dismantled Boeing 747, 757, D-90, D-80 jets. Using various tools and equipment such as skyjacks, lifts, and others. Disassembled jets for parts and panels on the Tarmac. Was placed on the airframe crew due to good work. Inspected avionic equipment, logged and packaged them for sales. Worked in hazardous environments 50 feet or higher with sawzaws, drills, and other safety sensitive tools. Second female technician ever at the Roswell Industrial Air Port.
Diesel Technician
Ruan Transportation Service
09.2013 - 01.2014
- Serviced, diagnosed, and repaired Detroit Diesels and aluminum food grade trailers. Successfully diagnosed a factory electrical problem and was personally commended by the CEO of Detroit Diesels. Tig welded aluminum tanks and trailers. Wired lights and pneumatic brake systems. Operated the on-call emergency service truck. Changed tractor tires, wheels, and bearings. Adjusted valves, engine service as needed. Performed Department of Transportation safety inspections as well as pre-delivery inspections and end of service inspections. Kept accurate service records and recommendations into the computer system provided.
Service Technician
Ryan Dodge of Bismarck
07.2013 - 09.2013
- Started as a lube technician and quickly moved up to service then worked both service as well as the collision department as needed. Changed oil, tires, and fuel filters on gasoline and diesel cars and trucks. Replaced panels, bumpers, and accessories on cars and trucks as needed. Started Chrysler training.
Vegetation Technician
United States Department of Agriculture
06.2009 - 08.2009
- This was an internship that was full-time, 40 hours a week, but temporary during the planting season. Planted grass in the swamps and coastal marsh land of Southern Louisiana to prevent soil erosion.Work was completed with the Gulf Coast Soil and Water Conservation District in Lake Charles, Louisiana. Worked outside in hot conditions in dangerous swamps and canals. Swam with alligators, bull-head sharks and accidentally rode a sting ray; worked with deadly animals on a daily basis
District Manager & Classifieds/Obituary Receptionist
The Roswell Daily Record
06.2007 - 05.2009
- Wrote and transcribed classifieds, legal publications, and obituaries for the newspaper. Started as a Classifieds clerk, transcribing ads, answering the phone, taking payments. Eventually started writing classifieds, the legal section, and obituaries in the newspaper. After my first year was promoted to District Manager of the circulation department. Wrote and transcribed classifieds, legal publications, and obituaries for the newspaper. Was responsible for 20 or more carriers circulating 25,000 issues of the Roswell Daily Record per print. The typical work day was 3:00 a.m. to 5:30 p.m. Was responsible for company truck, customer complaints and remedy, and several production reports. If the carrier did not show or called in to work my responsibility was to run the route, sometimes more than one route a day, to ensure timely delivery of the newspaper.
Resource Manager
EcoServants
04.2005 - 10.2006
- Researched grants and proposed ideas. Attended village and forestry meetings to collaborate new jobs for the Youth Conservation Corps. Volunteered for the BLM and BIA when needed. Completed office work such as new hire paperwork, payroll, newspaper article submissions, photographed functions, and helped in the grant writing process. Helped crews with food deliveries, strategy instructions, and tool delivery and orders. Temporary, summer position.
Licensed Health and Life Insurance Agent
Cornerstone America
12.2002 - 04.2005
- Adventured in sales and was top producer for the state for the last year. Cold calling, traveling to customers homes, presentations, health conditions pre-screening, and signing deals.
Education
Associate's Degree of Science - Aviation Maintenance Technology
Spartan College of Aeronautics
Tulsa, OK11-2022
Associate's Degree of Science - Natural Resources/Biology
Eastern New Mexico University
Vocational Degree - Street Rod Fabrication and Automotive Technology
Wyotech
Laramie, WyomingSkills
- Insurance policy sales
- Building relationships
- Client service
- Client account management
- Negotiation tactics
- Needs assessment
- Aircraft inspections
- Troubleshooting and repair
- Reading technical manuals
- Diagnosing problems
- Preventive Maintenance
- Parts inspection
- Fisheries management
- GPS navigation
- Data collection
- Restoration ecology
- Trail maintenance
- Environmental education
- Plant identification
- Wildlife identification
- Field research techniques
- Endangered species conservation
- Ecological monitoring
- Public outreach
- Adaptability to change
- Plasma cutting
- Sheet metal fabrication
- Hand tool proficiency
- Rigging and lifting
- Oxy-fuel cutting
- Aluminum welding
- Welding expertise
- Roll forming
- Press brake operation
- Power tool proficiency
- Tube bending
- Precision cutting
Certification
- Federal Aviation Administration Airman Certificate with Powerplant and Airframe Endorsement
- Life, Health, and Accident Insurance License for the State of Utah and Ohio
- MVAC
- Automatic Transmission Rebuilder's Association Certificate
Timeline
Life Insurance Agent
American Income Life Insurance Company
07.2025 - 02.2026
Service Technician
Findlay Buick GMC
12.2023 - 06.2024
Aircraft Maintenance Technician
Red Mountain Aero
04.2023 - 08.2023
Service Technician
Sierra Blanca Motors
05.2018 - 10.2018
EcoRanger
Americorps
08.2017 - 05.2018
Service Technician
Roswell Toyota
10.2015 - 08.2016
Diesel Technician
Revelations Diesel and Tow
01.2015 - 10.2015
Service Technician
Tate Branch Dodge and GMC
11.2014 - 08.2015
Airframe Technician II
AerSale Inc.
01.2014 - 08.2014
Diesel Technician
Ruan Transportation Service
09.2013 - 01.2014
Service Technician
Ryan Dodge of Bismarck
07.2013 - 09.2013
Owner & Operator On Call Service Technician
Valkyrie Precision Aerocraft Brooks' Gears and Metal
12.2011 - 07.2022
Vegetation Technician
United States Department of Agriculture
06.2009 - 08.2009
District Manager & Classifieds/Obituary Receptionist
The Roswell Daily Record
06.2007 - 05.2009
Resource Manager
EcoServants
04.2005 - 10.2006
Licensed Health and Life Insurance Agent
Cornerstone America
12.2002 - 04.2005
Associate's Degree of Science - Natural Resources/Biology
Eastern New Mexico University
Vocational Degree - Street Rod Fabrication and Automotive Technology
Wyotech
Associate's Degree of Science - Aviation Maintenance Technology
Spartan College of Aeronautics