Valerie Castro
Santa Ana,CA
Summary
Compassionate and dependable Mental Health Worker II with a strong commitment to supporting client stability, safety, and well-being. Skilled in de‑escalation, maintaining a therapeutic environment while collaborating with multidisciplinary teams. Seeking to contribute my experience, communication skills, and dedication to improving client outcomes in a role that values teamwork, empathy, and high‑quality care.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Mental Health Worker II
Orange County Health Care Agency
Orange, California
10.2024 - Current
- Provide peer support to youth ages 12–25 in probation and community re-entry programs through mentoring, positive role modeling, supportive listening, and connection to behavioral health, school, employment, family life, and coping resources.
- Partner with clinicians and client treatment teams to support client goals, build resilience, and increase engagement in behavioral health services.
- Coordinate referral assistance and parent support services, maintaining accurate documentation to support coordinated care planning.
Mental Health Worker
Anaheim Community Hospital
Anaheim, California
02.2024 - 06.2026
- Assisted with de-escalation during crisis situations through calm, therapeutic communication.
- Documented mood changes, behavior concerns, and safety risks to inform clinical staff and support patient care.
- Facilitated daily routines, personal hygiene, and group activities to enhance patient well-being and engagement.
Mental Health Worker
College Hospital Costa Mesa
Costa Mesa, California
03.2020 - 01.2024
- Promoted client independence through direct supervision and support with daily living activities.
- Partnered with nurses to coordinate psychiatric admissions, transfers, and discharge preparation.
- Maintained accurate charting of patient behavior, vital signs, and shift observations.
- Provided escort support for clients during doctor appointments and court hearings.
Education
High School Diploma -
Costa Mesa High School
Costa Mesa, CA05-2018
Skills
- Crisis intervention
- Clinical documentation
- Referral management
- Client outreach
- Team collaboration
- Rapport building
- Conflict resolution
Certification
- Certified Peer Support Specialist (April 2025-Present)
Timeline
Mental Health Worker II
Orange County Health Care Agency
10.2024 - Current
Mental Health Worker
Anaheim Community Hospital
02.2024 - 06.2026
Mental Health Worker
College Hospital Costa Mesa
03.2020 - 01.2024
High School Diploma -
Costa Mesa High School