Valerie Charles
Boynton Beach ,FL
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes with goals to becoming a Nurse Practitioner that incorporates teamwork, leadership and a positive environment.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Publix
02.2023 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Lifted up to 50-80 pounds for daily workload
Customer Service Associate
Target
07.2021 - 01.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Cashier
Buds Chicken And Seafood
06.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers and teammates
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts -
Palm Beach State College
Lake Worth, FL05.2025
High School Diploma -
Boynton Beach Community High School
Boynton Beach, FL05.2023
Skills
- Merchandise Packaging
- Stocking and Replenishing
- Cooperative Attitude
- Customer Satisfaction
- Work Task Prioritization
- Answering Customer Questions
Timeline
Customer Service Cashier
Publix
02.2023 - Current
Customer Service Associate
Target
07.2021 - 01.2023
Cashier
Buds Chicken And Seafood
06.2020 - 07.2021
Associate of Arts -
Palm Beach State College
High School Diploma -
Boynton Beach Community High School
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