VALERIE COOK
Pasadena,MD
Summary
Data Entry Specialist with expertise in data processing, coding, and transcription. Demonstrates exceptional speed and accuracy in data entry tasks. Strong communication skills enhance collaboration within teams and adaptability to various work environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Enterprise Account Executive
R & C INC.
05.2022 - Current
- Partner with direct sales Account Executives to up-sell existing customers and close new opportunities within mid-market accounts.
- Drive and manage pipeline development, consistently exceeding quarterly sales goals by leveraging solution-selling and value-selling techniques.
- Deliver persuasive presentations, proposals, and quarterly business reviews customized to client needs.
- Collaborate with internal teams, alliance partners, and channel partners to develop and execute go-to-market co-sell strategies.
- Provide training and product demonstrations, equipping clients and internal stakeholders with tools for successful adoption.
Account Manager
MACMEEPA
01.2020 - 06.2022
- Designed and implemented account strategies that expanded territory pipeline by 40% YOY.
- Partnered with sales teams to execute upsell initiatives, increasing existing customer revenue by an average of 25%.
- Led complex sales cycles from prospecting through negotiation and close, targeting enterprise and mid-market.
- Conducted needs assessments and worked with technical teams to align solutions with customer.
- Work closely with management to forecast sales trends, identify growth opportunities, and recommend strategic solutions.
Account Specialists/Product Demonstrator
Polished To Perfection INC.
05.2018 - 05.2020
- Trained customers using persuasive presentations, with OPI Products. Proposals tailored to customers needs.
- Increased monthly product sales by 40% by engaging with customers, educating them on the benefits of new collections, and providing expert application tips for 11 years.
- Showcased and applied the newest OPI nail lacquer, Infinite Shine, and GelColor collections to drive customer interest and sales in a retail environment.
- Cultivated strong customer relationships by providing personalized consultations and recommending OPI products based on individual needs and trends.
- Executed visually attractive and effective product displays to highlight new OPI collections, capturing customer attention and promoting brand awareness.
- Maintained in-depth knowledge of OPI products and the beauty industry, effectively explaining features and benefits to clients.
Education
B.Sc. - Computer Networks & Cybersecurity
University of Phoenix
Tempe, AZ02-2026
A.A.S. - Information Assurance & Cybersecurity
Anne Arundel Community College
MD05.2016
A.A.S. - Electronic Engineering Technology
Anne Arundel Community College
MD05.2011
Skills
- Account Management
- Salesforce CRM
- Data Analysis
- Contact Center Sales
- Zendesk
- Sales Navigator
- Pipeline Development
- CRM
- Zoom
- Customer Success
- Outbound Selling
- Contact Center (CCaaS)
Certification
- Cisco CCNA, 07/22
- Cisco CCNP ENCORE-ENARSI, 09/23
- CompTIA Security+ (SY0-701), 10/24
- Palo Alto PCNSE, 10/24
Timeline
Enterprise Account Executive
R & C INC.
05.2022 - Current
Account Manager
MACMEEPA
01.2020 - 06.2022
Account Specialists/Product Demonstrator
Polished To Perfection INC.
05.2018 - 05.2020
B.Sc. - Computer Networks & Cybersecurity
University of Phoenix
A.A.S. - Information Assurance & Cybersecurity
Anne Arundel Community College
A.A.S. - Electronic Engineering Technology
Anne Arundel Community College