Well-qualified Human Resource Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
24
24
years of professional experience
Work History
Human Resources Manager
Mirbeau Inn & Spa
05.2022 - Current
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Processed employee claims involving performance issues and harassment.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Organized and led staff orientation programs and training to promote collaboration.
Motivated employees through special events, incentive programs, and constructive feedback.
Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
Instructed senior leaders on appropriate employee corrective steps.
Structured compensation and benefits according to market conditions and budget demands.
Cultivated interpersonal skills by building positive relationships with others.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Learned and adapted quickly to new technology and software applications.
Worked well in a team setting, providing support and guidance.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Regional Director of Human Resources
Millennium Hotels And Resorts
07.2000 - 04.2021
Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
Coordinated work activities for HR managers, specialists and recruiting agents.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
Increased interdepartmental collaboration through effective communication and relationship-building initiatives among team members across multiple locations.
Processed employee claims involving performance issues and harassment.
Managed complex HR projects, ensuring timely completion and alignment with organizational goals.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Created and delivered HR training sessions to staff, managers and executives.
Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Administered employee benefits programs and assisted with open enrollment.
Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Worked alongside global business leader to deploy new training strategies.
Structured compensation and benefits according to market conditions and budget demands.
Facilitated open lines of communication between employees and senior leadership through regular town hall meetings, fostering a transparent workplace culture where feedback was valued.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Designed robust compensation and benefits packages to a
Developed succession plans and promotion paths for staff.
Improved employee retention rates by conducting thorough exit interviews, identifying areas of concern, and addressing issues proactively.
Provided guidance to managers on succession planning and talent development initiatives, ensuring a strong pipeline of future leaders within the organization.
Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
Provided updates on HR policy changes to employees to satisfy compliance and state laws.
Maintained human resources regulatory compliance with local, state and federal laws.
Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
Managed other HR staff and oversaw completion of tasks and initiatives.
Worked flexible hours across night, weekend, and holiday shifts.
Exercised leadership capabilities by successfully motivating and inspiring others.
Education
High School Diploma -
Preparatory De San Luis
San Luis Potosi, Mexico
Skills
Performance Appraisal
Human Resources Operations
Conflict Resolution
Executive Recruiting
Relationship Building
Training development
HR policies and procedures
Policy Enforcement
Problem-Solving
Employee Recognition Programs
Budget Administration
Recruitment and hiring
Succession Planning
Timeline
Human Resources Manager
Mirbeau Inn & Spa
05.2022 - Current
Regional Director of Human Resources
Millennium Hotels And Resorts
07.2000 - 04.2021
High School Diploma -
Preparatory De San Luis
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