Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Fisher

Sandy,Utah

Summary

Skilled in patient care coordination and customer service with a strong background in multitasking, scheduling, and maintaining patient confidentiality. Proven ability to manage multiple tasks efficiently and accurately, including phlebotomy and specimen handling. Adept at training new team members and ensuring compliance with HIPAA regulations.

Overview

31
31
years of professional experience

Work History

Veterinary Technician

Wasatch Large Animal Veterinarian Clinic
01.2024 - Current

Schedule clients

Fill/refill medications for patients

Billing notes, exam notes

Aliquot blood samples, send out blood to referral lab.

Run any in-house lab testing

Call patients with test results/follow up treatments

Restocking supplies

Handling animals to keep the vet and the animal safe

Blood draws

Set up for x-rays, ultrasounds, various exams, joint injections, castrations, and anything else that needed to be done.

Practice and Patient Care Coordinator

University of Utah Andrology Lab
01.2004 - Current
  • Answer phone calls, patient check-in, cash management, scheduling, helping patient and referring physicians with questions, assisting physicians with procedures, sterilizing equipment, verification of samples, inventory, drawing and running blood assays, paperwork distribution, training new team members, assist patients when they ship in and out gametes from the facility.
  • Exhibited strong organizational skills while managing multiple tasks simultaneously with accuracy and efficiency.
  • Conducted regular audits of patient files in order to ensure accuracy.
  • Data entry into internal database, and entering into EMR, SART completion.

Assistant Manager

Harts Gas and Food
01.1995 - 01.2001
  • Critical inventory counts, cash management, new employee hiring and training, resolution of customer and employee conflicts in a quick and professional manner, scheduling, stocking of merchandise, cleaning and organizing.
  • I worked my way up into management shortly after starting my employment there, was excellent at customer interactions as well as interactions with the other employees.

Education

Associates of Applied Science Degree - undefined

Mountain West College
Utah
01.2004

Skills

  • Supported multiple tasks in fast-paced environments to enhance customer service experiences
  • Facilitated patient registration processes to ensure seamless onboarding
  • Assisted in providing patient care by addressing immediate needs and concerns
  • Utilized medical terminology effectively to communicate with healthcare professionals
  • Organized and maintained efficient workflows to optimize organizational skills
  • Managed patient records with accuracy and confidentiality
  • Demonstrated attention to detail in all aspects of patient interactions
  • Adhered to HIPAA compliance standards to protect patient information
  • Executed filing and recordkeeping tasks to maintain organized documentation
  • Coordinated patient care activities to streamline healthcare delivery
  • Respected patient confidentiality at all times to uphold trust
  • Followed policy compliance protocols to ensure regulatory adherence
  • Conducted research to enhance knowledge and improve patient outcomes
  • Performed specimen collections with precision to support diagnostic processes
  • Executed phlebotomy procedures to obtain blood samples safely
  • Handled specimens appropriately to maintain integrity during analysis
  • Assisted in participant recruitment efforts to support research initiatives

Timeline

Veterinary Technician

Wasatch Large Animal Veterinarian Clinic
01.2024 - Current

Practice and Patient Care Coordinator

University of Utah Andrology Lab
01.2004 - Current

Assistant Manager

Harts Gas and Food
01.1995 - 01.2001

Associates of Applied Science Degree - undefined

Mountain West College
Valerie Fisher