Valerie Garibaldi
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associates
Pearl Express Inc
8391 International Dr, Orlando, FL 32819
06.2023 - Current
- Operate train engine, following safety procedures to successfully drive costumers around the park
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated Square platform to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Front Desk Receptionist
Orlando Dance Conservatory
Winter Garden, FL
08.2022 - 05.2023
- Attendance taking daily
- Provide information to new costumers over the phone or in person settings about classes.
- Taking information for placement process.
- Create creative advertisement flyers through Canva software.
- Organize rehearsal schedules
- Obtain supplies needed like water, printer paper, and envelopes.
- Take uniform orders
- Make sure that every child follows the code of conduct.
- receive cash payments for drop-in and placement classes.
Manager's Assistant
True Colors Exotic Birds
8375 International Dr, Orlando, FL 32819
04.2021 - 05.2023
- Maintained clean kiosk are and a professional appearance for optimal customer service experience.
- Assist manager and supervisor with scheduling weekly.
- Effectively managed high flow of costumers daily.
- Resolved basic computer and office equipment issues through troubleshooting.
- Monitored and managed social media accounts.
- Managed professional camera and printers through DEI software.
- Safely handle exotic birds to take picture with customers.
- Provide care, transportation and food for exotic birds.
- Manage large cash flow during peak seasons.
- Provide information of the local area including restaurants, attractions, and shops.
Crew Trainer
McDonald's Restaurant
Orlando, FL
06.2020 - 12.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Collaborated with team members to complete orders.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
Associate of Arts - General Studies
Valencia College
Orlando, FL05.2024
High School Diploma -
Freedom High School
Orlando, FL05.2021
Skills
- Sales Trends
- Time Management
- Guest Relations
- Verbal Communication
- Excellent People Skills
- Multitasking Strengths
- Money Handling
- Inventory Control Procedures
- Teamwork and Collaboration
- Reading Comprehension Skills
- Sales and Marketing
Certification
- The Florida alliance to end human trafficking Training - 2023
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Associates
Pearl Express Inc
06.2023 - Current
Front Desk Receptionist
Orlando Dance Conservatory
08.2022 - 05.2023
Manager's Assistant
True Colors Exotic Birds
04.2021 - 05.2023
Crew Trainer
McDonald's Restaurant
06.2020 - 12.2020
Associate of Arts - General Studies
Valencia College
High School Diploma -
Freedom High School