Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Valerie Gibson

Hammond,LA

Summary

High-energy Administrator with proven leadership, critical thinking and project management abilities gained during 8-year administrative career. Smoothly organize resources to keep teams efficient and achieve daily targets. Experienced in managing clerical requirements of business office and highly responsive to dynamic business conditions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Benefits Specialist

Healthcomp | Gilsbar, LLC
09.2014 - Current
  • Enrolled eligible employees into their employer's insurance plans
  • Explain all benefit options and coverages
  • Assist with filing claims for flexible spending accounts, health savings accounts, tsa, and dependent care accounts
  • Care advocate/advisor for groups/companies
  • Scheduling appointments and procedures as well as successfully negotiated medical bills with insurance companies and hospitals
  • Claims assist for medical providers/members and verification/eligibility of insurance for medical and DME providers
  • Verification of authorization, Benefits verification, and data entry.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Coordinated with contracting department to resolve payer issues.
  • Checked documentation for accuracy and validity on updated systems.
  • Identified and resolved discrepancies between patient information and claims data.

Real Estate Agent

RE/MAX
07.2017 - 01.2023
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Advised clients on market conditions and property value for informed decision-making.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.

Data Entry Specialist

AM PM
02.2008 - 01.2011
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Coded and processed applications into required electronic formats.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.
  • Identified data entry errors and reported to necessary departments.
  • Organized, sorted, and checked input data against original documents.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Completed data entry tasks with accuracy and efficiency.

Medical Assistant

Ent Clinics
12.2005 - 07.2007
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Education

Technical Diploma - Medical Billing & Coding

LSU Eunice
Eunice, LA
06.2024

Technical Diploma - Practical Nursing

Compass Career College
Hammond, LA
06.2013

No Degree - Nursing

Southeastern La University
Hammond, LA
12.2008

Technical Diploma - Certified Medical Assistant

Delta College
Covington, LA
04.2005

High School Diploma -

Hammond High Magnet School
Hammond, LA
05.2001

Skills

  • CRM, Evolution 1, Electronic Medical Records (EMR) & EHR
  • Data Processing
  • Efficient Data Entry
  • Clerical Support
  • Document Scanning
  • Time Management
  • Tech Savvy
  • Microsoft Office
  • Customer Service (10 years)
  • Active Listening
  • Customer Relations
  • Account Management
  • Critical Thinking
  • Administrative Support
  • CRM Software
  • Typing Proficiency
  • Contract compliance
  • Insurance Plan Verification
  • Claims Processing
  • Vendor Maintenance
  • ICD-10, CPT and HCPCS
  • Property Assessments
  • Market Monitoring
  • Escrow Management
  • Virtual Tour Creation
  • Contract Negotiation
  • Negotiation
  • Conflict Resolution

Additional Information

  • Authorized to work in the US for any employer

Timeline

Real Estate Agent

RE/MAX
07.2017 - 01.2023

Benefits Specialist

Healthcomp | Gilsbar, LLC
09.2014 - Current

Data Entry Specialist

AM PM
02.2008 - 01.2011

Medical Assistant

Ent Clinics
12.2005 - 07.2007

Technical Diploma - Medical Billing & Coding

LSU Eunice

Technical Diploma - Practical Nursing

Compass Career College

No Degree - Nursing

Southeastern La University

Technical Diploma - Certified Medical Assistant

Delta College

High School Diploma -

Hammond High Magnet School

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Valerie Gibson