Valerie Gomez
Franciscan Alliance
Lansing,IL
1
Certification
12
years of professional experience
Dedicated healthcare professional experienced in supporting medical teams and delivering patient care. Skilled in managing clinical and administrative tasks, enhancing team efficiency, and ensuring compliance with healthcare regulations. Strong capabilities in patient interaction and medical record management enable effective adaptation to evolving healthcare needs.
Work History
Certified Medical Assistant
7 Years 8 Months- Administered patient assessments and documented medical histories to ensure accurate records.
- Educated patients on treatment plans, medication usage, and preventive care practices.
- Supported healthcare providers by preparing examination rooms and sterilizing instruments.
- Assisted in scheduling appointments and managing patient flow to optimize clinic operations.
- Trained and mentored new staff on clinical procedures and office protocols to enhance team efficiency.
- Collaborated with interdisciplinary teams to coordinate comprehensive patient care strategies.
- Maintained compliance with HIPAA regulations while safeguarding patient confidentiality and data integrity.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
3 Years 8 Months- Administered medications and vaccinations under physician guidance, adhering to safety protocols.
- Assisted physicians with patient examinations, ensuring efficient workflow and high-quality care.
- Managed patient intake processes, including verifying insurance information and updating medical records.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Empowered patients through education on self-management techniques for chronic conditions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Medical Assistant Supervisor
9 Months- Supervised daily operations of medical assistants ensuring adherence to best practices and protocols.
- Trained and mentored staff on patient care techniques and office procedures for improved service delivery.
- Implemented workflow improvements that enhanced efficiency in patient scheduling and clinical documentation.
- Reviewed and optimized inventory management processes for medical supplies, reducing waste and costs.
- Conducted regular performance evaluations, providing constructive feedback to foster professional development among team members.
- Facilitated communication between administrative staff and medical personnel to streamline operational workflows.
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
Education
Medical Assistant - Medicine
High School Diploma
Certified Medical Assistant
Skills
Medication administration
Specimen processing
Vital sign monitoring
Wound care
Patient scheduling
Electronic health records
HIPAA compliance
Supply chain coordination
Multitasking
Basic life support certification
Medical terminology
Certification
- CCMA - Certified Clinical Medical Assistant
- Mental Health First Aid USA (Youth) Training
- Mental Health First Aid USA (Adult) Training
- CPR
- BLS
Timeline
Certified Medical Assistant
Franciscan Alliance
12.2018 - 08.2026Read More
Medical Assistant
Keystone Orthopedics
04.2015 - 12.2018Read More
Medical Assistant Supervisor
Pediatrics On Demand
07.2014 - 04.2015Read More
John Hancock College Prep
High School Diploma
Read More
Everest College
Medical Assistant from Medicine
Read More
NHA
Certified Medical Assistant
Read More