Valerie Gonzales
Administrative Assistant
Sacramento,CA
Overview
8
8
years of post-secondary education
4
4
years of professional experience
Work History
Sales Consultant
Aesthetic Medicine
Lake Oswego, OR
07.2020 - Current
- Executive level sales, with a focus on follow up and tailoring solutions.
- Exceeding client expectations through superior customer experience.
- Established long term clientele, resulting in repeat business.
- Creating and designing treatment plans for patients.
- Develop new accounts through networking, professional presentations and cold calling.
- Expand existing client base through strategic sales efforts and product definition.
Loan Processor Assistant
Prime Home Loans
05.2020 - 09.2020
- Answers incoming phone calls (multiple lines), resolves customer inquiries within prescribed authority, and when necessary directing calls to the loan officer.
- Serves as primary receptionist for loan officer.
- Schedules appointments for loan officer.
- Prepares/composes written correspondence and memos as requested.
- Obtains information related to the consumer loan origination process including: ordering appraisals, credit reports, preliminary title reports, insurance information, and various other items.
- Completes clerical tasks such as filing, photocopying, faxing documents, scanning, organizing files and maintaining supplies.
- Assist with property management and managing rental units.
- Some cash handling involved.
Program Support Specialist/OHP Assister/Peer Support Specialist
Volunteers of America
Portland, OR
10.2018 - 03.2020
- Assist program director in program functions, oversee program financial reports,.
- Submit monthly program reports,.
- Network with surrounding assistance based programs to provide clients with their needs,.
- Lead monthly youth meetings at Mc Laren Youth Facility,.
- Assist clients with OHP applications, provide peer support services to clients and families empowering individuals to progress in their individual journeys,.
- Attend ongoing trainings to provide productivity and efficiency.
Optician/Technician
Barnes Professional Eyecare
Portland, OR
12.2017 - 10.2018
- Assist patients with frame and lens selection and frame ordering.
- Educate patients on all frames, lenses and coatings.
- Provide Good, Better, Best options.
- Provide adjustments and repairs to patient's frames.
- Reorder assigned frame lines to have inventory on hand.
- Dispense frames.
- Able work up patients in a timely manner while providing an exceptional patient experience.
- Performs deft in auto refractions, topographical mapping, wavefront analysis, lensometer, pachymeter and visual acuities.
- Evaluates and measures pupil size and responses, general use of a slit lamp microscope, applanation tonometer and proper instillation of eye drops.
- Provides pre/post-operative care and instructions.
Visit Supervisor
Northern California Youth and Family
Redding, CA
06.2017 - 08.2017
- Observed and documented reports of visitations between parents and their children.
- Submitted reports to social workers.
- Provided constructive, honest feedback to staff and clients in a supportive manner.
- Built respectful boundaries parents, children, and foster parents while also providing encouragement and resources.
Site Coordinator
Salinas Valley Memorial Healthcare System
Salinas, CA
01.2017 - 03.2017
- Create shift schedules for hospitalists.
- Verify patient's PCP and fax\mail discharge paperwork to Primary care physicians.
- Schedule case management meetings.
Office Assistant III
Childrens Health Services
Salinas, CA
10.2016 - 01.2017
- Authorize service authorization requests from providers.
- File EMR into Questys.
- Route faxes to caseworkers.
- Screen calls.
Education
Associate - Sociology
Portland Community College
08.2017 - Current
Medical Receptionist Certifications and Licenses CPR/First Aid February 2019 to February 2020 CPR certified Adult & Pediatric Peer support specialist - undefined
In process of obtaining peer support specialist certification. OHP assister - undefined
02.2020 - 02.2023
Conduct OHP applications for clients needing healthcare. Assessments Customer service — - undefined
10.2019 - 10.2020
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Bookkeeping - undefined
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Timeline
Sales Consultant
Aesthetic Medicine
07.2020 - Current
Loan Processor Assistant
Prime Home Loans
05.2020 - 09.2020
In process of obtaining peer support specialist certification. OHP assister - undefined
02.2020 - 02.2023
Conduct OHP applications for clients needing healthcare. Assessments Customer service — - undefined
10.2019 - 10.2020
Program Support Specialist/OHP Assister/Peer Support Specialist
Volunteers of America
10.2018 - 03.2020
Optician/Technician
Barnes Professional Eyecare
12.2017 - 10.2018
Associate - Sociology
Portland Community College
08.2017 - Current
Visit Supervisor
Northern California Youth and Family
06.2017 - 08.2017
Site Coordinator
Salinas Valley Memorial Healthcare System
01.2017 - 03.2017
Office Assistant III
Childrens Health Services
10.2016 - 01.2017
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Bookkeeping - undefined
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Medical Receptionist Certifications and Licenses CPR/First Aid February 2019 to February 2020 CPR certified Adult & Pediatric Peer support specialist - undefined
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