Valerie Gonzalez
Victorville
Summary
Dynamic Customer Service Representative with a proven track record at Dominos Pizza Inc., adept at resolving conflicts and enhancing customer loyalty through effective communication and critical thinking. Skilled in managing high-pressure situations, I consistently deliver satisfactory outcomes, fostering repeat business and ensuring a positive customer experience.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Dominos Pizza Inc.
08.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Silverado High School
Victorville, CA05-2024
Skills
- Communication
- Problem resolution
- Adaptability
- Self-motavation
- Skilled Collaborator
- Critical thinking
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Dominos Pizza Inc.
08.2024 - Current
High School Diploma -
Silverado High School
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