Quality-driven Compliance Professional familiar with tracking, documentation and reporting requirements. Assesses work, materials and procedures and recommends adjustments to maintain compliance. Over 15 years of experience in reviewing, understanding and articulating regulations, laws and related court cases associated with industry.
Overview
26
26
years of professional experience
2
2
Certification
Work History
Business Analyst II
Centene Corporation
08.2023 - Current
Assist Health plans with Provider Adequacy(State/Federal guidelines) based on created data reports
Participate in Health Plan Adequacy Strategy Market Calls
Assist Senior Business Analysts with Health Plan Reporting emails
Participate in document preparation submitted to Centers for Medicare and Medicaid.
Policy Specialist
Centene Corporation-Envolve Benefit Option
06.2020 - 08.2023
Conducted research on current and emerging issues related to assigned policy areas.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Maintained a comprehensive documentation of current legislation, regulations, and court decisions related to assigned policies.
Served as a company-wide subject matter expert on policy changes and guidelines to ensure organization policy compliance
Performed monthly policy audits for timely, compliant submissions.
Regulatory Relations Specialist
Purpose Financial
03.2018 - 01.2020
Served as central point of contact for state regulatory examinations of Purpose Financial Money Lending business for 15 states
Summarized and communication State Regulatory examination activities to internal and external stakeholders in accordance with established deadlines
Implemented monthly Cash Advance Center Social Security Numbers audit ti ensure the integrity of information submitted to State database
Legal and Audit Specialist
Cahaba Safeguard Administrators
04.2006 - 05.2017
Managed caseload of assigned Medicare audits and desk reviews for healthcare facilities
Researched Medicare/Medicaid law, regulations and court cases to support audit compliance in preparation for Medicare appeals.
Prepared detailed reports on audit findings.
Collaborated with State/Federal Regulators; Attorneys; Healthcare facilities and their representatives for proper understanding of Medicare and Medicaid regulations.
Vendor Liaison
Affiliated Computer Services, Inc.
05.1998 - 04.2006
Strong knowledge if human resources principles and practices as HR specialist or specialist in one of more of the assigned areas of responsibility.
Processed employee, retiree and surviving spouse Qualifying Life Events.
Excellent communication skills with the ability to communicate clearly, effectively, and accurately in verbal and written form
Experienced in use of HR applications to process, review, monitor and/or report human resource actions and transactions.
Experienced in benefits, leave administration, and timekeeping polices and procedures
Collaborated with cross-functional teams for successful completion of projects with external parties.
Reviewed vendor performance metrics regularly.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated ability to work independently with minimal instruction
Ability to consistently and effectively interpret and apply a variety of HR policies and procedures.
Developed, implemented and maintained a series of training manuals and tests used to evaluate new and ongoing members of the call center team.